Coordinator, North America Royalty Administration

Sony Music Publishing At Sony Music Publishing ("SMP"), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world's greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Why Join Sony Music Group? Here at Sony Music Group, we are shaping what's next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people. This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too. Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly. Job Purpose To provide business support to integral functions of the North American Royalty Administration team and others at SMP. What You'll Do: Work on a high-performing team of motivated, passionate individuals who love what they do Receive, track, triage, research, and respond to client account inquiries via our online client portal, email, and phone Provide timely, professional, and courteous customer service to our songwriters and their teams Request royalty payments Review and post financial transactions, including demo expenses and balance transfers Provide user access and support for SCORE, our client website Assist department during royalty distributions General department assistance and additional projects as needed Who You Are: Someone with a desire to learn more about Music Publishing Interested in the Administration side of the business Willing to work with people, numbers, and new technology In possession of excellent written and verbal communication skills Able to work in a fast-paced environment where timeliness and accountability is critical Able and willing to correspond with creative clients and industry professionals via various methods, including phone calls, email, and other technology Able to maintain a positive and professional attitude while working in a "customer service" position Desire to learn and master new software, technology and processes 7.5-hour business workday, but variations in work volume can require extended working hours based on business demands Must be authorized to work in the United States What We Give You: Trust, autonomy, and empowerment from your manager and leadership team An opportunity to propose new ideas, think outside the box, and suggest process improvements A small, supportive team of colleagues who are passionate about serving our creators Software and other tools needed to carry out job functions You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey A modern office environment designed to foster productivity, creativity, and teamwork An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans We invest in your professional growth & development Time off for a winter recess and flexible time off Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above. Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Created: 2026-03-07