Senior Field Service Specialist

About Us We are a global climate technologies company focused on sustainability. Our mission is to create energy-efficient residential, commercial, and industrial spaces using HVACR technologies. We safeguard temperature-sensitive goods in the cold chain and enhance comfort for individuals worldwide. With leading engineering, design, and manufacturing, we deliver next-generation climate technology designed for the future. If you're seeking a career change, exploring opportunities as a student, or are a recent graduate, we invite you to innovate and make an impact with us. Job Description As a Senior Field Service Specialist, you will be a technical leader responsible for advanced commissioning, integration, and mentorship within Copeland Professional Field Services. In this role, you'll act as a subject matter expert in refrigeration, CO2 systems, HVAC controls, and complex system architectures. Your responsibilities include leading on-site efforts, coaching colleagues, and representing Copeland with key customers and large-scale projects. This position requires extensive overnight travel. Your Responsibilities: Perform expert-level commissioning and optimization of complex refrigeration and building automation systems. Create control programs and logic sequences based on detailed specifications or Sequences of Operations. Provide expert troubleshooting for control systems, refrigeration racks, HVAC, and BMS integrations. Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications. Oversee new store and remodel commissioning projects. Identify and qualify contractors for field, project, and commissioning services. Mentor and train junior field specialists to enhance team capability and consistency. Act as the primary technical contact for major customers and significant commissioning projects. Maintain expert knowledge of Copeland and competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), as well as third-party integrations. Document, report, and communicate findings effectively to project and leadership teams. Required Education, Experience, & Skills: 7+ years of experience in refrigeration controls, field commissioning, or system integration. Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO2 system control. Expertise in controller programming and network integration. Strong leadership and mentoring skills in field environments. Excellent communication and organizational skills. Proficient in computer applications, including word processing, spreadsheets, databases, and email. Ability to manage multiple high-impact projects and provide strategic field insights. Willingness to travel 85-90% of the time. Legal work authorization in the United States; sponsorship is not available for this role. Remote Work Arrangement: This role is fully remote but may require regular travel to a Copeland site for team collaboration and customer meetings. We are committed to fostering a productive and connected work culture. Working Conditions: The position frequently involves exposure to mechanical parts, various weather conditions including extreme temperatures, and potential electrical hazards. Occasional exposure to humid conditions, fumes, airborne particles, and vibrations may occur. Our Commitment to Our People At Copeland, our Purpose unites us: striving for sustainability. We focus on reducing carbon emissions and improving energy efficiency with our HVACR technology. We believe our employees are our greatest asset and foster a culture of collaboration, passion, and openness. Our flexible benefit plans meet individual and family needs, and we provide ample time off, including parental leave and vacation. Our Commitment to Inclusion & Belonging At Copeland, we value diversity and ensure that all individuals are embraced and treated fairly, contributing to a stronger workforce. We are an Equal Opportunity Employer. All qualified applicants will be considered for employment without discrimination based on various factors. Copeland will only employ those who are legally authorized to work in the United States; this position does not support visa sponsorship.

Created: 2026-03-07