Financial Aid Analyst

Financial Aid Analyst Please see Special Instructions for more details. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information:This position is being reopened to attract a larger candidate pool. If you have already applied for this position, you do not need to reapply as your application is still valid.Position InformationGeneral Information Vacancy Open to All CandidatesEmployment Type Permanent - Full-timeIf time-limited, note appointment end dateHours per week 40Months per year 12Position Number 001120NC Salary Grade Equivalency NC10Classification Title Administrative Support Specialist - AdvancedWorking Title Financial Aid AnalystSalary Range $40,665 - $50,831Anticipate Hiring Range $40,665 - $50,346FLSA Status Non ExemptDivision Academic AffairsDepartment Enrollment Management (Adm)Work Unit Financial Aid OperationsWork Schedule 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval. This position is being reopened to attract a larger candidate pool. If you have already applied for this position, you do not need to reapply as your application is still valid.Primary Purpose of Position The primary purpose of the Financial Aid Counselor position is to: Monitor student activity for students enrolled in Part of Term Courses Perform essential processing including identifying relevant students, communicating with students, and submitting students for withdrawal processing Identify and finalize students that need reverse processing and re-awarding Serve as the point of contact for Course Program of Study at Charlotte, which will required adjusting aid based on eligible courses. Process all thesis and repeats to ensure accuracy in financial aid eligibility. Process all unofficial withdrawals at the end of each term Serve as a backup for federal file processing, withdrawal processing, study abroad, and transient study. This position will also provide counseling regarding financial aid policies and procedures to students, parents, and colleagues. In addition to these duties, this position will also have specific programmatic responsibilities.Minimum Education/Experience Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.Essential Job Duties Perform specialized duties in support of part of term and course program of study processing. Responsible for unofficial R2T4 calculations. Determine eligibility for thesis and repeat coursework students. Analyze and review output reports for course program of study and part of term processing. Resolve discrepancies. Answer student and staff questions regarding federal programs and their requirements. Coordinate with partners on campus including registrar, student services, Niner Central, University Communication, IT, and graduate school for course program of study.Other Work Responsibilities This position will perform other job duties and special projects as assigned or directed. Assists in researching rules and regulations concerning eligibility and participates in determining office policy and procedures. Reviews student records and makes decisions regarding aid eligibility and compliance. Collects data and provides necessary reports to senior management. Must meet time service deadlines on work as well as critical federal and state deadlines. This position counsels with students by a variety of means including in person, by phone, and email. Performs other job-related duties and special projects as assigned or directed.Departmental Preferred Experience, Skills, Training/Education Financial Aid office experience with working knowledge of the federal, state and institutional requirements regarding aid administration; Experience with R2T4 calculations Experience with Course Program of Study (CPoS). Microsoft and Google Suite intermediate experience; Banner experience is preferred. Excellent interpersonal skills, with a strong customer service orientation Must have strong attention to detail. Necessary Licenses or CertificationsWork Location Reese BuildingPosting date 01/29/2026Closing date 03/15/2026Proposed Hire Date 03/30/2026Contact InformationSpecial Notes to Applicants The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information:This position is being reopened to attract a larger candidate pool. If you have already applied for this position, you do not need to reapply as your application is still valid.Posting Specific Questions Required fields are indicated with an asterisk (). How did you hear about this employment opportunity?UNC Charlotte Website HERC Job Board Inside Higher Education Circa (formerly known as Local JobNetwork) Another Website Agency Referral Advertisement/Publication Personal Referral Other Where did you learn about this posting? (Open Ended Question) Do you have a High School Diploma/GED and at least one year of experience as it relates to this position?Yes - I have at least a High School Diploma/GED and at least one year of experience as it relates to this position No - I do not have a High School Diploma/GED and at least one year of experience as it relates to this position Do you have experience in working with Course Program of Study (CPoS)? If so, please explain your experience. (Open Ended Question) Do you have experience with R2T4 calculations? If so, please explain your experience. (Open Ended Question) Do you have experience working in financial aid, especially in regard to processing financial aid with knowledge of regulations? If so, please explain your experience. (Open Ended Question) Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced). (Open Ended Question) Applicant Documents Required DocumentsResume / Curriculum Vitae Cover Letter / Letter of Interest Contact Information for References Optional Documents

Created: 2026-03-07