Social Event Manager - The Ben Hotel, Autograph ...

Why us?At The Ben, West Palm Beach, every corner tells a story. Inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else.Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben invites guests to immerse themselves in refined coastal living. Guests gather at Proper Grit , our signature whisky and supper club-inspired restaurant, or ascend to Spruzzo , our rooftop Mediterranean lounge offering sweeping waterfront views. Every space reflects thoughtful design, elevated service, and an atmosphere where hospitality feels both personal and extraordinary.The Ben is stepping into a world where luxury is intentional, style has substance, and service is an art form. This is a place for professionals who take pride in presence, pursue excellence, and thrive in an environment where every detail matters.At The Ben, you don't simply work in luxury-you help define it.Job OverviewThe Social Event Manager plays a vital role in bringing celebrations to life at The Ben. Working closely with the Catering Sales Manager, this position is responsible for detailing and coordinating social events once they are booked-ensuring that every element of the event is thoughtfully planned and flawlessly executed.From weddings and milestone celebrations to elegant dinners and private gatherings, the Social Event Manager serves as the primary point of contact for clients during the planning phase, translating their vision into detailed event orders and operational plans for the hotel team. This role requires exceptional organization, attention to detail, and a passion for creating memorable experiences that reflect The Ben's luxury standards.ResponsibilitiesEvent Planning & Detailing Manage and detail all assigned social events once confirmed by the Catering Sales Manager. Conduct planning meetings with clients to finalize menus, timelines, room setups, and event logistics. Prepare and distribute Banquet Event Orders (BEOs) with complete and accurate details. Ensure all event specifications are communicated clearly to operational departments. Client Experience Serve as the primary contact for clients during the planning process. Provide guidance and recommendations to enhance the event experience. Ensure client expectations are understood and translated into actionable event plans. Maintain regular communication with clients to ensure confidence and clarity throughout the planning process. Operational Coordination Collaborate with culinary, banquet, front office, and other hotel departments to ensure smooth event execution. Participate in weekly BEO and operations meetings to review upcoming events. Monitor event timelines and ensure all departments are prepared for successful delivery. Event Execution Support Serve as a liaison between the client and hotel operations on the day of the event when necessary. Address last-minute adjustments or requests with professionalism and efficiency. Ensure the event experience aligns with The Ben's service standards and guest expectations. Administrative Responsibilities Maintain accurate event files, contracts, and operational documentation. Ensure event details are updated within event management systems. Support the catering and events team with additional tasks as needed. Qualifications Minimum 2 years of experience in catering, events, or hospitality coordination . Experience detailing social events such as weddings, celebrations, and private functions preferred . Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively with multiple hotel departments. Proficiency in event management systems and Microsoft Office programs. Ability to remain calm and solutions-focused in a fast-paced event environment. Flexible availability including evenings, weekends, and holidays as required. Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent hearing required for verbal interaction with guests and associates. Excellent vision required for viewing set-ups. Excellent speech communication skills required for verbal interaction with guests and associates. Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%). EnvironmentWork inside 70% of 10 hour day; outside 30% of 10 hour day.Benefits Medical, dental, and vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, community service, and holidays 401(k) program with employer matching Employee Assistance Program Tuition reimbursement Hotel, restaurant, and lifestyle discounts Employee referral bonus program (up to $1,000 per referral) ID: 2026-30690Position Type: Regular Full-TimeProperty : The BenOutlet: HotelCategory: Catering & EventsAddress : 251 N Narcissus AveCity : West Palm BeachState : FloridaEOE Protected Veterans/Disability

Created: 2026-03-07