Scheduling Coordinator - Hematology/Oncology - Days

Henry Ford Jackson Hematology Oncology is a fast paced, patient focused environment that strives to provide an exceptional experience every time. Attention to detail, professional communication skills, and ability to work with a variety of team members and roles are key attributes. We have 13 providers, 44 clinical team members, and 20 clerical support team members to serve our patients in our office and infusion center. Customer service and EPIC experience preferred. The Scheduling Coordinator will coordinate and schedule surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, diagnostic testing, and referrals. In addition, this person will obtain insurance authorizations and provide patient education. EDUCATION/EXPERIENCE REQUIRED:Graduation from high school or equivalent.? Experience in a clinical or health care setting Ability to maintain a high standard of customer service and observance of organization protocol Ability to maintain team-orientated relationships with managers, physicians, and other clinical staff. Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues. Highly organized and meticulous about details. Effective written and verbal communication skills. Solid understanding and knowledge of medical terminology Preferred Qualifications: Minimum of two years of scheduling experience NextGen experience Knowledge of CPT, ICD9, ICD10 codes CERTIFICATIONS/LICENSURES REQUIRED: None

Created: 2026-03-08