Patient Access Coordinator

Patient Access Coordinator Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. The Role: What to Expect Location: Based in our Fargo, ND office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

Created: 2026-03-08