Administrative Assistant 3

Salary : $2,387.00 - $4,089.00 Monthly Location : Shreveport, LA Job Type: Classified Job Number: 218166 Department: Northwestern State University Opening Date: 03/06/2026 Closing Date: 3/19/2026 11:59 PM Central About this Job Northwestern State University of Louisiana is currently accepting applications for the position of Administrative Assistant 3. This role provides advanced administrative support and plays a key part in the day-to-day operation of the Department of Nursing. The department is seeking a detail-oriented, organized, and dependable individual who thrives in a fast-paced environment. An ideal candidate should possess the following competencies: Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness. Minimum Qualifications Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other InformationJob Duties:Answers telephone quickly, correctly, and in a friendly, courteous manner. Consistently provides clear, accurate information to the caller. Collects, dates, logs, sorts, and distributes material to the appropriate persons promptly. Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups (Ex, clinical application processing, appeal processing, clinical orientation preparation). Create various tools and reports using spreadsheets. All confidential/outdated material is maintained under security until destroyed in accordance with established procedures and schedules. Compiles information from various sources and prepares specialized letters; formats letters according to department standards (Ex, appeal letters, clinical acceptance/rejection letters). Performs responsible departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc (Ex. LSBN). Serves as the contact person for the department between other departments, customers, vendors, and agencies. (Ex. LSBN). Schedules and proctors nursing students for ATI TEAS exams. Additional duties as assigned by the Director of Undergraduate Nursing Programs, Senior Director of Nursing, and/or the Dean of the College of Nursing and School of Allied Health. Position-Specific Details: Appointment Type: Regular, probationary, or promotional On-Site Responsibilities /Standard ScheduleFull-time, Monday-Friday schedule Location: Shreveport campus Because this role includes: answering department phones, receiving and distributing documents, maintaining secure files, proctoring exams, and serving as a point of contact for students and visitors, It requires on-campus work, not remote. How To Apply:No Civil Service testis required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Antigone Speed, HR Specialist NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE) Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union, or . In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102, or . For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460), located in Room 108-C Watson Memorial Library, or . For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 11,1 Caspari Hall, or email Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave - Up to six weeks paid parental leave More information can be found at Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (), Louisiana School Employees Retirement System (), among others 01 CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on? I communicate unclearly, use poor tone, and ignore the audience. I share main ideas clearly and adapt to the audience when reminded. I communicate clearly, listen actively, and explain complex ideas well. I craft messages that connect, inspire, and drive action across audiences. 02 CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 03 DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance? I avoid responsibility, deliver poor work, and resist feedback. I take ownership when prompted and meet basic expectations. I own results, meet standards, and respond to feedback professionally. I drive high performance, prevent issues, and model accountability. 04 DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 05 FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers? I struggle to understand customer needs, provide clear information, or resolve issues. I respond to customer needs with some support and build basic working relationships. I understand customer needs, communicate clearly, and deliver timely, reliable service. I anticipate customer needs, build trust, and deliver personalized, proactive service. 06 FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 07 LT: Leveraging Technology - How do you use technology to improve your work and support others? I struggle to use technology effectively and rely on outdated or manual processes. I use basic tools, but I often miss opportunities to improve efficiency or solve problems with technology. I use technology to improve workflows, manage tasks, and collaborate effectively. I lead tech adoption, streamline processes, and help others build confidence with digital tools. 08 LT: Leveraging Technology - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 09 TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it? I miss key details or oversimplify information, and my conclusions may not be based on evidence. I try to analyze information, but I may overlook the relevance or credibility of my sources. I analyze key information, consider the evidence, and form logical conclusions based on credible sources. I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns. 10 TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. Required Question

Created: 2026-03-08