Senior Manager, Product Lead

Job Summary The Senior Manager - Product Lead, is responsible for defining and executing the product vision, strategy, and roadmap for a portfolio of digital products and platforms. This role partners closely with business, technology, design, data, and operations leaders to deliver high-impact, customer-centric solutions that drive measurable business outcomes. The Product Lead core responsibilities include: Product Strategy & roadmap Product delivery & execution Operational Excellence Stakeholder Engagement Vendor & Risk Management Subject Matter Expertise in HR Technology Domain At Otsuka, we defy limitation, so that others can too. We have an unwavering belief in doing more. In transcending expectations. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology. Job Description The Senior Manager role will drive the operational and program delivery support across technology initiatives and solutions within their platform area. The position will be responsible for overseeing and contributing to the technical execution of the roadmap as well as maintaining and enhancing the existing productions solution in their platform domain. Core Responsibilities include but not limited to the following: Solution/Application Architecture: Own the technical solution design for assigned Workday functional and technical areas. Lead architecture and design workshops and translate business requirements into scalable, automated Workday solutions. Oversee and guide technical design patterns across Workday tools Define and maintain architecture decision records, promoting reusability, standardization, and long-term scalability. Provide oversight to the Workday Identity & Access Management (IAM) framework, ensuring secure and compliant role and domain structures. Drive release impact analysis, identifying cross-module, integration, and security implications for each Workday update. Validate solutions through testing strategy contributions, including scenario design, regression coverage, and integration-specific validation. Actively partner with HRIS, technical teams, and functional stakeholders to identify and deliver Workday-based integration opportunities and automation improvements. Application Ownership: Support the full application lifecycle and roadmap for Workday, helping to reduce technical debt and maximize modernization opportunities. Own user-based security and compliance, including oversight of integration system user accounts, roles, access controls, and audit evidence. Oversee Workday system stability, health, and performance, coordinating with infrastructure and integration teams to resolve systemic issues. Ensure that Workday integrations, configuration, and security adhere to compliance requirements and remain audit-ready. Maintain system documentation and knowledge repositories including: integration inventory, security policies, configuration rationale and architecture decisions Make risk-based decisions on high-impact changes, ensuring appropriate quality controls, testing rigor, approval workflows, and rollback procedures are in place. Business System Management: Participate in Workday demand intake, contributing to backlog prioritization and emerging solution evaluation. Support and influence Workday governance, including design authorities, decision forums, architecture reviews, and change controls. Coordinate delivery execution by partnering with the IT PMO to: plan sprints, track milestones, align cross-functional stakeholders and manage dependencies in an agile delivery environment Lead release management activities for biannual Workday updates, ensuring proactive evaluation and adoption of new features-including Workday's emerging AI/ML capabilities. Serve as a Tier-3 escalation point for complex issues, driving root cause analysis, incident remediation, and problem management. Collaborate with IT operations teams to define and monitor SLAs, performance indicators, and service quality metrics. Assist in managing vendor and partner performance, ensuring alignment to SOWs, deliverables, quality gates, and architectural expectations. Qualifications Knowledge/ Experience and Skills: Mandatory Skills Workday functional/technical Minimum 8 years of IT solution experience in functional and integrations development role with minimum 5 years in Workday Technology Deep knowledge of Workday HCM: business processes, configuration patterns, security domains/BP policies, data model. Hands-on proficiency with EIB, Core Connectors (CCB/CCW), Data Transport (DT), Workday Studio (design/review), BIRT, and Workday Extend. Advanced reporting (Advanced/Matrix/Composite) and Calculated Fields (conditional, lookup, multi-dataset). XSLT 3.0 expertise for complex transformations within Studio/BIRT. Ability to interpret integration mapping documents, schemas, and REST/SOAP API payloads (JSON/XML) with effective dating and reconciliation logic. Oversight of Workday IAM (role design, SoD, access reviews, audit evidence). Enterprise integration & cloud Working technical knowledge of integration strategies across Cloud services and IaaS/PaaS/SaaS. Familiarity with AWS (or equivalent cloud solution) patterns: S3 landing/clean zones & versioning, Lambda transformations, SNS/SQS events, API Gateway, Secrets Manager; or equivalent on Azure/GCP. Experience with middleware (e.g., MuleSoft, Boomi, Azure Logic Apps) and event-driven and API-based designs. Delivery & operations Proven success delivering new capabilities using Product Life Cycle Management (PLCM) and SDLC practices and managing complex portfolios with PPM methodologies. Strong grasp of Agile/Scrum, change control, release management, and testing cycles (unit, regression, UAT). Experience with ITIL service processes (incident, problem, change) and SLA/OLA management. Collaboration & global experience Experience working with globally distributed business and IT teams, especially in Japan, EU, and India. Superior presentation skills and executive presence; able to influence, drive action and strategy, and interface effectively with senior leadership. Business analysis excellence in process design, documentation, and problem-solving activities. Organizational change management, issues & conflict management, and business-technology innovation/ transformation experience. Analytical & soft skills Exceptional analytical, conceptual, and problem-solving abilities; adept at multi-factor root cause analysis across configuration, security, data, and integrations. Clear written and verbal communication; able to translate technical detail into business-friendly language. Travel Ability to travel 10-20%, based on business needs. Preferred Skills/Certifications: Life Sciences experience which involves working for a pharma/life sciences organization in HR function Workday certifications (HCM, Integrations, Security, Reporting, Extend, or Workday Pro badges). Experience operationalizing AI/ML in HR/Workday-adjacent workflows (e.g., using Workday Skills Cloud/Talent Intelligence and external services like AWS AI/ML or Azure Cognitive Services). Experience in enterprise-scale environments with high-volume integrations and robust compliance/audit requirements. Familiarity with identity platforms (Okta/Azure AD), SSO, and SCIM provisioning patterns. Exposure to data/analytics platforms (e.g., Snowflake, Redshift) and BI/report governance. Educational Qualifications Minimum of a bachelor's degree; preferably, a degree in Computer Science, Engineering or adjacent fields. Advanced degree in engineering/sciences/Artificial Intelligence is optimal. Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline: This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. 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If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Created: 2026-03-08