Principal IT Engineer

Job Description The Data Center Operations Sr. IT Engineer is responsible for end-to-end operational oversight of enterprise data centers and global colocation sites. This role owns physical infrastructure readiness, capacity planning, access governance, DCIM accuracy, vendor coordination, service execution (install/move/add/change), logistics, and compliance. The engineer ensures highly reliable, secure, and scalable environments supporting business-critical compute, network, storage, HPC, and AI workloads. This position requires deep technical knowledge of data center ecosystems, strong program management capability, and hands-on experience coordinating with colo providers, smarthands teams, OEM vendors, procurement, and internal engineering groups. ResponsibilitiesKey Responsibilities1. Data Center & Colocation Site Operations Own daily operations across multiple colocation sites (e.g., Equinix, CyrusOne, NTT) and internal data centers. Oversee cage builds, cabinet installations, power turn-ups, demarc extensions, cable tray setup, overhead infrastructure, and physical layout readiness. Coordinate access windows, early-access exceptions, site rules, and on-site work scheduling with facility managers. Manage ongoing incidents, escalations, and operational blockers associated with cabinet delivery, site readiness, and vendor SLAs. Ensure compliance with data center standards (no cardboard, food/drinks, proper handling of equipment, safety protocols, audit trails, etc.). 2. Capacity Planning & Rack Elevation Management Develop, maintain, and analyze rack elevations for compute, network, HPC, storage, and AI systems. Forecast power, cooling, space, and network capacity requirements for new deployments and refresh cycles. Validate cabinet quantities, RU availability, PDU loads, and expansion requirements. Partner with engineering teams (HPC, SAP/HANA, AI Factory, ERP, Infra) to confirm BOMs, node placement, and network topology alignment. 3. Access Governance & Physical Security Administer physical access requests in ServiceNow for permanent and temporary badges. Maintain secured access lists for all sites and ensure recertification cycles are followed. Train teams on Equinix Portal processes and site-specific inbound/outbound shipment requirements. Oversee visitor access, work visit requests, and ensure approval flow is executed per audit requirements. 4. DCIM Platforms (Sunbird dcTrack & PowerIQ) Serve as primary owner or SME for DCIM platforms. Ensure accuracy of floorplans, rack elevations, PDU mapping, connectivity, asset metadata, and power chains. Oversee integrations between DC Track and PowerIQ and maintain version updates, SSL certs, SSO configurations, and environment migrations. Validate updates to DCIM inventory following every install, move, decom, migration, or equipment removal. 5. ServiceNow Workflow Ownership Manage RITM/CHG tickets for installs, decoms, network requests, physical access, smarthands activities, and logistics. Ensure required documentation (port matrices, rack elevations, BOMs, work instructions) is attached and accurate. Validate closure of tasks and alignment across teams (Networking, Capacity Planner, Smarthands, Colo Ops). Improve workflow standardization, templates, and audit consistency. 6. Vendor Management & Procurement Support Act as primary operational interface with colocation vendors (Equinix, NTT, CyrusOne), logistics partners, smarthands providers, OEM field teams (Dell, HPE), and integrators (Computacenter, IES). Track cabinet deliveries, circuit installs, PDU sourcing, cage readiness, and vendor SLA adherence. Provide detailed scope inputs for SOWs, POs, change orders, and project quotes. Participate in supplier onboarding discussions and security exhibit reviews with legal and procurement teams. Identify delays or discrepancies (pricing differences, dormant orders, shipment delays) and drive escalation paths. 7. Deployment, Migration & Decommissioning Activities Plan and supervise install, rack & stack, cabling, labeling, network uplinks, power connectivity, and configuration readiness. Coordinate inbound shipments, receiving, and storage tracking. Lead decom cycles: identify equipment ready for unrack, document serials, update DCIM, coordinate outbound tickets, and align with procurement for resale/disposal. 8. Infrastructure Program Management Support major initiatives (HPC expansions, AI Factory deployments, SAP/HANA clusters, power reduction projects, site migrations). Orchestrate cross-functional working sessions, recurring project calls, and vendor/partner technical alignment. Build and maintain project documentation, timelines, dependencies, and risk mitigation strategies. Communicate status and blockers to leadership, engineering teams, and vendor PMs. 9. Logistics & Shipment Management Handle inbound/outbound shipment tickets in Equinix Portal for all racks and equipment >60 lbs. Ensure proper customs, inbound approvals, delivery scheduling, and transport coordination. Track shipment progress and ensure onsite teams are prepared for receiving, staging, and installation. 10. Compliance, Audit & Documentation Maintain documentation for access records, DCIM audits, cabinet elevations, power chain diagrams, network connectivity maps, and physical inventory. Ensure alignment with InfoSec, corporate risk, and audit requirements (PCI-DSS, SOC2, internal DC governance). Coordinate with legal on contract interpretation, LI/IR notifications, and incident response requirements for colos. QualificationsRequired Qualifications 7 years of experience in data center operations, colocation management, or infrastructure engineering. Strong knowledge of power systems (3-phase PDUs, circuit provisioning), cooling concepts, structured cabling, and physical infrastructure. Hands-on experience with DCIM tools (Sunbird DC Track / PowerIQ strongly preferred). Expertise with rack elevations, capacity planning, and multi-rack deployments. Strong ServiceNow experience (RITM/CHG workflows, CMDB updates, access management). Experience managing vendors, SOWs, installations, migrations, and operational escalations. Familiarity with enterprise hardware: Dell, HPE, Arista, Cisco UCS, storage arrays, HPC clusters, GPU servers. Proven ability to coordinate across global teams in a program/project management capacity. Excellent communication and documentation skills. Preferred Qualifications Experience with Equinix Portal workflows and physical access processes. Prior work supporting HPC environments, AI Factory workloads, or high-density compute deployments. Understanding of network topologies, fabrics, uplinks, and cable management best practices. Knowledge of asset lifecycle management, procurement processes, and vendor contracting. Certifications: DCT, BICSI, CDCP, CDCS, or related data center certifications. Key Competencies Operational leadership Technical expertise in physical infrastructure Vendor & stakeholder management Capacity planning & analysis Process optimization Documentation discipline Multi-tasking across complex, global environments The annual base salary range for this position is $140,000 - $175,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status. Benefits Language: In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell Posting Timeline Language: The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. #AERO26 About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Created: 2026-03-08