Shift Supervisor

Job Summary: As a Shift Supervisor at our Fulenwider Enterprises KFC and Taco Bell restaurants, you will be the leader during your shift! You will guide a team of enthusiastic crew members to ensure smooth operations and high-quality customer service while creating a fun and welcoming atmosphere. If you love food, teamwork, and brightening people's days, this is the perfect opportunity for you. Responsibilities: Supervise Shift: Oversee all restaurant operations during your shift, manage staff, answer customer inquiries, and ensure company policies are followed. Team Leadership: Inspire and lead your team to provide outstanding service while fostering a positive and motivating work environment. Customer Service: Engage with customers, process orders, and ensure every guest has a memorable dining experience. Address any concerns quickly and professionally. Food Safety: Uphold high food safety standards by monitoring food preparation, storage, and handling practices to prevent health risks. Cash Handling: Manage cash registers, process payments, and maintain precise financial records. Inventory Management: Track inventory levels, place supply orders as needed, and manage stock rotation efficiently. Shift Reports: Prepare detailed shift reports, documenting sales, labor costs, and any incidents that occurred during your shift. Training: Onboard and train new team members on company policies, procedures, and customer service excellence. Problem-Solving: Address unexpected situations, resolve conflicts, and make swift decisions to ensure seamless operations. Cleanliness: Maintain a clean, organized, and presentable restaurant at all times. Promotions and Specials: Assist in promoting new menu items, deals, and promotions to enhance sales. Qualifications: Experience: Previous experience in a restaurant or fast-food environment is preferred. Leadership Skills: Strong ability to motivate and lead a team effectively. Communication: Excellent verbal communication skills. Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances. Availability: Flexible schedule, including evenings, weekends, and holidays. Food Safety Certification: Preferred but not required (can be obtained on the job).

Created: 2026-03-08