Restaurant Operations Leader

Our You First Philosophy At First Watch, we prioritize our people and believe in creating a supportive work environment. Our philosophy—YOU FIRST—guides our daily operations, ensuring our employees feel valued and empowered to deliver exceptional breakfast, brunch, or lunch experiences. We genuinely care about our team, and as we like to say, we love our employees more than bacon—which is saying a lot! Here are some of the fantastic perks we offer: Consistent daytime schedule—NO NIGHT SHIFTS EVER! Opportunities for career advancement within a positive, people-centric company. 24/7 Employee Assistance Program for your well-being. 401(K) Retirement Savings Program (eligibility after 60 days of employment for those over 21). Quarterly bonus potential based on restaurant performance. Various insurance options including Life, Short-term and Long-term Disability, Dental, Vision, and Health Insurance. Back-up child and elder care services. Meal discounts to enjoy our delicious offerings. Access to the Calm App and additional gift subscriptions. Telemedicine services for medical and behavioral health. Tuition Reimbursement and High School Diploma Program. Perks at Work providing discounts on travel, fitness, and more. Childcare Discount Program. Generous Paid Time Off (PTO). About the Position As a Restaurant Operations Leader, you will thrive in a morning environment filled with the aroma of delicious food and a passion for serving others. Our managers play a pivotal role in coaching and developing team members, fostering a culture of service that resonates with our customers. We take pride in our food and maintain a seamless integration between both front-of-house and back-of-house operations. Every manager takes ownership of kitchen performance and the overall dining experience. Key Responsibilities: Embrace and support our You First culture and core values. Utilize supervisory skills to ensure daily operational excellence. Ensure careful adherence to our meticulously crafted recipes and sourcing standards. Be aware of sales and traffic goals to drive performance beyond expectations. Lead by example, emphasizing the First Watch Five Steps of Service across the team. Actively apply our 10 Commitments in daily operations. Respond urgently to customer and employee concerns. Proactively address repair and maintenance issues. Maintain food safety certification and coach the team on safe food handling practices. Assist in recruiting and onboarding new team members. Safeguard company assets, including technology and equipment. Understand and support all restaurant positions. Address inappropriate behavior promptly and conduct necessary investigations. Consistently train, coach, and develop team members. Recognize and reward outstanding team performance. Manage daily revenues and deposits accurately. Complete necessary administrative duties in a timely manner. Who We Are First Watch is the leading Daytime Dining concept, specializing in made-to-order breakfast, brunch, and lunch using the freshest ingredients available. Guided by the culinary philosophy of Follow the Sun, our chef-driven menu features a rotating selection that celebrates seasonal flavors. With a commitment to quality, hospitality, and community, we proudly contribute to various causes through our meals and maintain a presence of over 620 restaurants across 32 states. Join us at First Watch, where we're redefining Daytime Dining and being recognized as America's #1 Best Breakfast and #1 Most Loved Workplace by reputable organizations. First Watch is an equal opportunity employer. We encourage individuals with disabilities to discuss potential accommodations in accordance with the Americans with Disabilities Act.

Created: 2026-03-08