Unit Secretary - Neonatal Level II

NICU Clerk/Secretary Responsible for routine clerical/secretarial tasks for persons in NICU. Location: Orlando Health Winnie Palmer Hospital for Women & Babies, Orlando, FL Department: Neonatal Unit Level II (NICU) Type: Variable Full-time (36 hours) 3, 12-hour shift Shift: 7:00 AM - 7:30pm (two weekend shifts per month) Neonatal Intensive Care Unit Our 142-bed NICU has an array of specialized services including a program dedicated to the care of micro-preemies, and neonatal transport and ECMO programs. Orlando Health Winnie Palmer is proudly home to one of the largest award-winning neonatal intensive care units in the country and is recognized as a "Best Children's Hospital" in Neonatology by U.S. News & World Reports. Top Reasons to Choose Orlando Health Winnie Palmer Hospital for Women and Babies: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (Up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (child care, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance 100% PAID Tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt Orlando Health Winnie Palmer Hospital for Women and Babies, part of the Orlando Health Women's Institute, provides specialized care that covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to general obstetrics and high-risk pregnancies and births. One of the nation's largest-volume and most experienced obstetrical centers, we welcome nearly 14,000 babies each year. Our 350-bed hospital includes 142 neonatal intensive care unit (NICU) beds, one of the largest NICUs in the nation. Our hospital is nationally recognized for excellence, with Magnet designation for high-quality nursing care from the American Nurses Credentialing Center since 2013, Level IV Maternal Levels of Care Verification from the American College of Obstetricians and Gynecologists and The Joint Commission, Advanced Certification in Perinatal Care from The Joint Commission, a national ranking in Neonatology from U.S. News & World Report, and Top Teaching Hospital honors from The Leapfrog Group. Orlando Health Winnie Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. Responsibilities Essential Functions Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner. Transcribes physicians' orders promptly, accurately and completely according to policy/procedure. Communicates consultation requests to physicians or therapists promptly and accurately. Performs data entry and assembles, compiles, and breaks down medical records. Prepare/copy designated medical record/ information for transfer to other facilities. Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers. Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly. Communicate effectively in all interactions. Works under the direction of the charge nurse. Assists in making appointments for patients. Working knowledge of office/departmental equipment. Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed. Collaborate in partnership interdepartmentally to promote and provide a safe environment. Utilize compassion to create a therapeutic environment. Possesses excellent interpersonal skills and ability to work in a team environment. Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. May have limited access to areas storing medications. Maintains pre-established par levels of all unit office supplies. Assists in the stocking of both unit and office supplies. Monitor time and attendance through Kronos (or timekeeping system). Prioritizes workload to manage multiple priorities. Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Maintains a clean, safe and organized unit. Qualifications Education/Training High School diploma or equivalent. Keyboarding skills and knowledge of Microsoft Word and Excel. Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Created: 2026-03-09