Urban Outfitters E-Commerce Content Operations ...

Job Summary: Urban Outfitters is looking for an E-Commerce Content Operations Specialist to manage digital content for UrbanOutfitters.com. The role involves site content management, marketing asset publishing, and quality assurance, requiring strong organizational and communication skills. Responsibilities: • Upload content daily through content management systems, and execute onboarding of up to 150 assets per week within an international catalog • Manage content and promotion calendar and working documents that would be used for team reference • Attend meetings and work collaboratively with Web Merchandising, SEO, Creative, UX Design, Copy, Planning, and IT/DTC teams to ensure delivery of brand-appropriate marketing content on site • Identify and resolve technical issues before they go out to the customer; follow-through until resolution is vital • Assist with Weekly and Monthly content reporting • Ongoing QA and monitoring of website and app content and proper functionality Qualifications: Required: • Bachelor’s degree or higher • Experience working in a collaborative or professional environment • Excellent communication skills • Ability to inform and provide updates to team and cross-functional partners • Strong capacity for multi-tasking, organization, working independently and time management • Highly flexible under pressure and tight time constraints • Appreciation for and understanding of the Urban Outfitters customer and aesthetic • A passion for retail and specifically ecommerce in today’s marketplace • In-depth computer literacy and internet proficiency • Must be comfortable working with technical systems and troubleshooting web issues Preferred: • Competency with web-based product, content, or catalog management applications • Familiarity with tools like JIRA, Contentful, Dynamic Yield, Salesforce, Asana, Google Suite a plus • Understanding of basic digital UX principles in the ecommerce space and global fashion market Company: URBN Urban Outfitters, Inc. Founded in 1970, the company is headquartered in Philadelphia, USA, with a team of 10001+ employees. The company is currently Late Stage.

Created: 2026-03-09