Commercial Insurance Account Manager

Commercial Lines Account Manager Norwood, MA Join an established insurance services provider experiencing strong business growth. This is an opportunity to manage quality commercial accounts, collaborate with a supportive team, and make a significant impact in a stable, growth-oriented environment. Commercial Lines Account Manager Benefits & Compensation Competitive base salary plus incentives Comprehensive health, dental, and vision coverage Life insurance; long- and short-term disability Paid time off (PTO) Tuition reimbursement for continued education 401(k) plan Senior Commercial Lines Account Manager Requirements & Qualifications 3 - 5 years of Commercial Lines experience High school diploma, GED, or equivalent experience Property & Casualty Insurance License required Proficient in Microsoft 365 (Word, Excel, Access, PowerPoint) Strong verbal and written communication skills Ability to handle confidential information with professionalism and sound judgment Commercial Lines Account Manager Day-to-Day Responsibilities Service and manage an assigned book of commercial accounts, addressing all policy, coverage, and risk management needs Drive retention and organic growth by rounding accounts, upgrading coverage, and maintaining agency standards Manage complete renewal processes: marketing, quoting, carrier negotiation, and strategy implementation Accurately process endorsements, policy changes, certificates, audits, and service requests Place and bind coverage with carriers according to agency and underwriting guidelines Collaborate with producers on new business submissions, marketing, proposals, and coverage analysis Review policies for accuracy and communicate changes and updates to clients post-billing Document account activity, monitor accounts at risk, and proactively address retention Stay compliant with insurance regulations and internal protocols Participate in weekly team meetings, sharing progress on pipelines, renewals, and carrier relationships Grow your insurance career with an organization invested in your success, offering professional development and a collaborative office culture.

Created: 2026-03-09