Medical Office Front Desk Reception

Benefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offIf you believe that a healthcare office should be as welcoming as a living room and as efficient as a well-oiled machine, we want to meet you.At FlexPlus Physical Therapy in Framingham, our patients don’t just come to us to heal; they come to see "their people." Our Google reviews are full of praise for our friendliness, and we take that reputation seriously. We’re a team that genuinely enjoys each other’s company, and we find that a laugh or two makes the workday fly by.We are looking for a Patient Experience Coordinator to begin in mid-to-late April who is the perfect blend of a "Director of First Impressions" and a "Logistics Ninja."The RoleYou are the heartbeat of our clinic. You’ll manage the flow of the day, ensuring our patients feel seen and cared for from the moment they walk in until they schedule their next visit.Your Day-to-Day:The Warm Welcome: Greeting and checking in patients with a genuine smile.The Schedule Master: Managing appointments and keeping the flow steady (and enforcing policies with a kind but firm touch).The Communicator: Answering phones and assisting patients with needs.The Front-End Billing Coordinator: Collecting cost-shares and fees, answering patient questions about insurance.The Office Pro: Handling essential tasks like scanning, filing, and assisting with creative marketing projects.Who You AreAn EXPERT Multitasker: You can answer a phone, check in a patient, and smile all at the same time—without breaking a sweat.Tech-Savvy: You’re comfortable navigating software and modern office technology.Organized & Assertive: You take pride in an orderly desk and a schedule that stays on track.A Team Player: You jump in where needed because you know we’re better together.Qualifications:Required: High School Diploma (or higher).Preferred: 1+ years of experience working with health insurance.Bonus Points: Bilingual skills (Spanish, Portuguese, or Russian) are a huge plus!The Perks of the PlusWe value our team and believe in taking care of the people who take care of our patients.Schedule: Monday – Friday, 8:15 AM – 5:15 PM (with a full hour for lunch to recharge!).Pay: Competitive and based on experience.Health & Wellness: Subsidized health and dental insurance.Future Planning: 401K with company matching.Security: Life insurance and Long-Term Disability.Time Off: Paid holidays and PTO to keep you feeling refreshed.Ready to join the family?If you have the skills to manage a busy office and the personality to make our patients feel like family, we’d love to hear from you.To Apply: Please send your resume and a brief note telling us why you’re the "Plus" we’re looking for at FlexPlus Physical Therapy.

Created: 2026-03-09