Tax Specialist
H&R Block - Storm Lake, IA
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Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also value a high-performing, inclusive culture where everyone feels a sense of belonging. We are on a continuous journey to enhance our business through a long-term strategy known as Block Next. This roadmap emphasizes innovation, exceptional client experience, and sustainable growth, elevating how we serve and lead in our industry. If you are curious, creative, and eager to embrace challenges as opportunities to make a difference, H&R Block is the place for you. A Typical Day... As a Tax Specialist at H&R Block, you'll be supported by an expert team dedicated to equipping you with the tax training necessary for your success. You'll enjoy the freedom, flexibility, and additional earning potential that aligns with your unique life. Conduct engaging tax interviews with clients through face-to-face interactions and virtual tools like video, phone, chat, and email. Prepare comprehensive and accurate tax returns. Drive business growth, enhance client retention, and present additional products and services. Assist clients with IRS support. Promote office priorities through teamwork and collaboration. Continuously develop your tax expertise. It would be a plus if you also had... A Bachelor's degree in accounting or a related field. Previous experience in a customer service or retail environment. A background in a fast-paced, supportive setting. The ability to work between 25-35 hours a week during tax season, scaling up to 40 hours during peak weeks. What you'll bring to the team... Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course. Experience in a dynamic, fast-paced environment. Proficiency with virtual communication tools such as video, phone, and chat. Strong communication skills in person, over the phone, and in writing. Ability to meet all IRS and applicable state requirements. A high school diploma or equivalent or higher. Why work for us At H&R Block, we invest in our employees by promoting their overall well-being. Our comprehensive benefits offerings cater to your diverse health, wellness, and financial needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, designed to foster healthy habits. Support for neurodiversity and caregivers available for you and your family. Discounts on everyday items and services. Additional eligibility-required benefits include Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan. The Community You Will Join: At H&R Block, we are committed to creating a Connected Culture founded on trust, care, and meaningful collaboration. You'll thrive in a unique work environment recognized globally on Best Companies lists. You'll also be surrounded by colleagues dedicated to collective growth and support. H&R Block is an equal opportunity employer. We celebrate diversity and foster an inclusive workplace regardless of gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. If you're looking to make a significant impact, H&R Block is the ideal place for you.
Created: 2026-03-09