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Office Admin and Job File Coordinator

SERVPRO Team JRF - Salem, MA

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Job Description

Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offProfit sharingVision insuranceSERVPRO Team JRF: Job File Coordinator/ Office AdministratorDo you love working with people and educating them? Do you want to be a leader in a great company? Do you pride yourself on being very detail oriented?Then, don’t miss your chance to join our franchise as a new Job File Coordinator / Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!SERVPRO is the leader in water and fire restoration for both residential and commercial customers.We're seeking someone who has experience delivering exceptional customer service, can multitask and is an EXCELLENT Communicator. You will perform administrative activities, answer phones and ensure customer satisfaction. In addition you will help manage all projects, schedule subcontractors and ensure all insurance job files are properly audited and contain all required documentation.If you are self-motivated and have superb organizational skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.As a valued SERVPRO Team JRF employee, you will receive the best pay in the industry, with lots of opportunity to learn and grow.Primary ResponsibilitiesCustomer Service/phonesSubcontractor relationsJob File CoordinatorOperations SupportProject Management SupportPosition Requirements1+ year(s) of office administrationFull mastery of MS OfficeEXCEPTIONAL organization and planning capabilities, strong attention to detailDemonstrated history of ability and growth in an office environmentOutstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all timesVery self-motivated and goal-oriented with ability to multi-taskCapability to work in a fast-paced, team-oriented office environmentAbility to learn new software and proprietary softwareExperience in customer service industry environment a plusPrior Restoration industry experience preferredCollege degree desirableWe offer the best compensation in the industry!paid holidays and vacationscompany sponsored health insuranceretirement plan with company matchopportunity for growth and career advancementSERVPRO Team JRF is an EOE M/F/D/V employerJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceAll employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Created: 2026-03-09

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