Mortgage Operations Manager

Benefits:401(k)Bonus based on performanceVision insuranceJob SummaryWe are seeking an experienced Mortgage Operations Manager to oversee and optimize the day-to-day operations of our mortgage lending platform. This role is responsible for managing the full loan lifecycle, from application through funding and post-closing, while ensuring compliance with all federal and state mortgage regulations.The ideal candidate has strong knowledge of residential mortgage lending, regulatory compliance, warehouse line management, and secondary market delivery. This individual will drive operational efficiency, maintain quality control standards, and support scalable growth while protecting profitability.ResponsibilitiesOversee all operational aspects of the mortgage lending process, including processing, underwriting, closing, funding, and post-closingManage pipeline flow to ensure loans meet service level agreements and closing timelinesImplement systems, processes, and procedures to increase efficiency and profitabilitySupervise operations staff, including processors, underwriters, closers, and post-closing team membersDevelop and implement policies, procedures, and workflow improvements to enhance efficiency and borrower experienceOversee warehouse line management, including funding coordination and reconciliationMonitor and report on key performance indicators (KPIs), including pull-through rate, turn times, defect rates, and profitabilityCollaborate with compliance, sales, and executive leadership to support company growth initiativesQualificationsBachelor’s degree in Business, Finance, or related field (preferred)5+ years of experience in mortgage lending operations, with leadership experience requiredStrong knowledge of agency guidelines (Fannie Mae, Freddie Mac), FHA, VA, and non-QM productsExperience managing warehouse lines and secondary market loan deliveryIn-depth understanding of mortgage regulatory compliance requirementsProven ability to improve workflows and scale operational systemsStrong analytical and financial acumenExcellent leadership, communication, and organizational skillsExperience with LOS systems (e.g., Encompass, Meridianlink Mortgage.) preferredFlexible work from home options available.

Created: 2026-03-09