Client Success Associate (Portuguese)

What makes Gartnera great placeto work? We'rerecognized worldwide asa great placeto work year after year.We'vebeen recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations,abilitiesand generations. In our collaborative and supportive culture,you'llmake deep connections with colleagues,clientsand the communities in which we live and work.You'llhave the autonomy to get your work done with the flexibility you need to achieve your best. About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associatesseekto understand and surface client's business priorities, breakdown challenges, andidentifythe most effective ways to support the client in making the right decisions for their business. Theyare responsible forarticulating Gartner value to prospective clients, onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products. New Client Engagement(NCE), a part of our Client Success Organization,isafast-paced, dynamic business unit focused on providing the highest level of service to prospects and clients.NCE is made up of two functions:ClientOnboarding andInsights Platform Walkthroughfor prospects. TheClientOnboardingrole focuses on providing acustomizedexperience for new and upgraded clients. The Insights Platform Walkthrough teamprovidespre-sale demonstrations ofGartner resources, including our gartner.com platform,toprospects asa partof the sales process. The NCE team utilizes Gartner assets, coupledwith ourgartner.complatform, to provide a valuable client experience that starts with a prospectdemonstrationby an NCE Insights Platform Walkthrough specialist, moves to an extensiveclientonboarding experience by an NCEClientOnboarding Specialist and transitions seamlessly to a service delivery associate for ongoing support. You'llapply strategic thinking and relationship building to help executives solve theirmost pressing business challenges. You will understand their critical initiatives,alignGartner research andexpertise, and help contribute to Gartner's growth. What you will do: Collaborate withourSalesteamson how to effectivelydemonstrateGartner productsand resourcesto prospects orclients to increaselikelihoodof engaging andpurchasinga license.Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients. Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailoredGartnerresources to drive impact. Facilitateprospect and/orclientcallstounderstand client priorities and challenges and articulate thevalue of Gartner's renowned products and services.Understand and communicateGartner services and capabilities toprospectiveclients anddemonstratevalue to decision makers. What you will need: Bachelor's degree preferred 6+ months relevant professional and/or internship experience with a proventrack recordof success fueled by a passion for delighting clients Ability todemonstratestrong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible Well definedtime management andorganizational skills What you will get: Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities #LI-IP1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 53,000 USD - 77,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email . Job Requisition ID:107487 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Created: 2026-03-09