Quality Program Manager

Quality Program ManagerJob detailsGeneral informationEntitySafran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft, as well as helicopters. Did you know that every second, somewhere in the world, an aircraft lands thanks to our products?Looking to grow in a stimulating, supportive, and people-focused company? Above all, we are seeking creative and committed individuals-so come and join our 8,000 passionate employees!Reference number2025-165830Job detailsDomainPrograms / Customer RelationsJob field / Job profileQuality - Program / customer quality assuranceJob titleQuality Program ManagerEmployment typePermanentProfessional categoryProfessional, Engineer & ManagerPart time / Full timeFull-timeJob descriptionWithin the Quality Assurance Program Wheels and Brakes department at Safran Landing Systems, you are the main point of contact for aircraft manufacturers regarding quality matters. Your mission is structured around the following areas: Aircraft Manufacturer Relationship Be the preferred contact for aircraft manufacturers on quality aspects and assist Program Managers in this field.Build and maintain a relationship based on trust with aircraft manufacturers.Prepare, coordinate, and monitor customer audits, consolidate requests for corrective actions and their processing.Ensure the effective and lasting implementation of selected actions.Communicate the customer's voice internally. Consideration of Aircraft Manufacturer Requirements in Development Support the preparation of commercial offers regarding quality aspects.Analyze aircraft manufacturer requirements, establish and maintain quality deliverables by deploying them internally through Program Quality Plans and/or to the supply chain via specifications.Plan and ensure the consistency of quality deliverables for technical projects (Quality Assurance Plan, Industrial Validation File, etc.).Support the preparation and participate in Program (Prompt) and Client milestones (quality and compliance of deliverables and expectations). Product Compliance and Quality Performance in Serial Production Establish quality performance reports for programs, identify areas for improvement, and manage associated improvement plans.Manage the handling of quality events occurring at aircraft manufacturers and in service (Quality Escape, Deviation) and ensure communication with aircraft manufacturers.Ensure causal analyses are processed, corrections to aircraft manufacturer feedback are made, and associated communication is carried out.But what else? (advantages, specificities, etc.)On-site for interactions with the Production.Occasional travel to the aircraft manufacturer and production sites (4 to 5 times per year).Candidate skills & requirementsRequirements for the position:Graduate of an engineering school, with skills in the mechanical field.At least 8 years of experience, including significant experience in customer relations and project management.Proven ability in cross-functional management.Native English speaker of fluent in English.Personal skills:Methodical, persistent, and possessing strong analytical and synthesis skills.Autonomous, available, responsive, and dynamic.Excellent interpersonal skills, easy communication, and negotiation ability.In terms of facilitation: able to manage a meeting and lead a discussion.The following are considered advantages:Knowledge of the aeronautical fieldKnowledge of metallic materials and surface treatmentsProficiency in Quality tools and methods (8D, FMEA, Audits, etc.)Familiarity with EN910X standards and Part 21 regulationsKnowledge of APQP/PPAPKnowledge of French languageAnnual salaryStarting at $90,000Job locationJob locationNorth America, United States, Kentucky, WaltonCity (-ies)WaltonApplicant criteriaMinimum education level achievedBachelor's DegreeMinimum experience level requiredMore than 5 yearsAdditional Languages preferredEnglish (Fluent)ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residencyYes

Created: 2026-03-10