Administrative Coordinator
Cynet Systems - Somerville, MA
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Job Description: Pay Range: $20hr - $25hr Requirement/Must Have: High school diploma or equivalent. Previous front desk or customer service experience in a healthcare setting. Experience with patient scheduling using EPIC. Experience collecting co-payments. Strong communication and multitasking skills. Experience: Minimum two years of medical office experience preferred. Experience working with surgeons and managing clinical scheduling preferred. Experience with referral management and insurance verification preferred. Responsibilities: Perform receptionist and clerical duties to support the department. Schedule patient appointments and coordinate clinical calendars. nswer telephone calls promptly, gather screening information, and manage messages. Retrieve voicemail messages, return calls, and forward messages as needed. Manage referrals and review health insurance information. Collect co-payments and support front desk financial processes. Organize and maintain patient records, logs, and tracking systems while ensuring confidentiality. Coordinate onboarding and scheduling for new patients. ssist with special projects and other assigned administrative tasks. Should Have: ssociate's degree preferred. bility to prioritize tasks in a high-volume outpatient setting. Strong interpersonal skills with a patient-focused approach. Positive attitude, empathy, and commitment to quality service. Skills: Front desk operations in healthcare. EPIC scheduling and documentation. Patient communication and customer service. Referral and insurance coordination. Record management and confidentiality compliance. Time management and organizational skills.
Created: 2026-03-10