Assistant Escrow Officer

Job Summary The Assistant Escrow Officer is primarily responsible for assisting with tasks relating to the closing of a real estate transactions. Act as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the title and settlement processes. Primary Job Responsibilities Perform customer service duties including answering phones and general email requests. Maintain professional branch appearance including cleanliness of closing rooms and lobby. Greet arriving customers and assist with closing celebrations. Contact customers and perform initial scheduling confirmation and obtain closing specific information. Maintain reports and tracking of completed tasks as required. Review initial closing information and prepare Pre-Settlement Statements. Review Title Commitments and identify issues. Coordinate and maintain contacts for each community. Work with Escrow Support Officers/IT Dept to maintain accurate information in database systems. Support the branch as directed in all aspects of the settlement transactions. Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes. Ensure adherence to workflow processes.

Created: 2026-03-10