Continuous Quality Improvement Project Coordinator

DescriptionPosition Summary: The Project Coordinator will play a key role in providing support to the Project Management Office. This position is essential in ensuring the execution of project activities, managing documentation, working with cross-functional teams and assisting with project execution, as well as performing various tasks as needed. The ideal candidate will be detail-oriented, highly organized, and capable of handling multiple tasks in a fast-paced environment. Job Duties and Responsibilities: • Program Management Office Support Support Project Management in learning internal processes and assisting with improvements including enhancing processes and workflows Assist in planning, executing and monitoring critical activities and deliverables at various levels Maintain project-related documentation ensuring accuracy and accessibility Monitoring intake including reviewing submissions and working with stakeholders Document and track project opportunities, risks, issues & decisions • Scheduling & Coordination Coordinate meetings including identifying key participants, scheduling, preparing agendas, facilitating meetings as needed and distributing minutes Track action items from meetings including owners, deadlines and deliverables to ensure timely completion according to priority Develop and build relationships with key stakeholders throughout the company • Communication Serve as a liaison between project teams, vendors, and stakeholders Provide regular updates on project progress and issues Work with Project Manager to update and communicate regular project documentation including presentations and reports Support the development of new communications best practices • Data & Reporting Collect and analyze project data from stakeholders regularly for reporting including key KPIs Prepare reports for executive leadership and committee reviews Assist in identifying data gaps and improvement opportunities Coordinate with stakeholders ensuring requirements are documented and met in data and reporting development Knowledge and Skills: • Ability to maintain strict confidentiality guidelines regarding client information • Ability to work well under pressure meeting deadlines with efficiency and consistency • Ability to establish and maintain an effective working relationship with fellow employees at all levels • Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively • Ability to work and maintain multiple projects in conjunction with the Project Manager • Ability to work with various systems while maintaining professionalism, maturity, objectivity and a cooperative attitude Education and Experience: • Bachelor's degree in Business, Project Management, or a related field, OR equivalent work experience • Strong organizational and multitasking skills • Excellent verbal and written communication abilities • Proficiency with productivity and project management tools (e.g., Microsoft 365, Teams, SharePoint, Microsoft Office, Smartsheet, etc.) • Ability to work collaboratively with cross-functional teams Preferred Qualifications: • Experience supporting projects in a business, healthcare, technology, or operations environment • Basic understanding of project management methodologies (Agile, Lean, PMI frameworks) • Familiarity with data analysis tools (Excel, Power BI) • Willingness to obtain Project Management certification (e.g., CAPM, PMP training, Lean Six Sigma Yellow/Green Belt)

Created: 2026-03-10