Assistant Vice President Operations Planning

Job ID: 14572 Business Unit: Bridges and Tunnels Location: New York, NY, United States Regular/Temporary: Regular Department: Office of the President Date Posted: Feb 18, 2026 Description Job Title: Assistant Vice President of Operations Planning Resume Due Date: Until filled Department: Office of the President Work Location: 2 Broadway/Randalls Island Earnings Potential: $135,815 - $176,697 MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline . MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels (B&T) oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Telework: This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Job Summary: The Assistant Vice President of Operations Planning supports the alignment of B&T operations with MTA strategic priorities by leading and managing a portfolio of strategic operational programs and cross-functional initiatives that integrate policy, technology, and business processes across the organization . Reporting to the Vice President level, this role focuses on program execution, initiative integration, and enterprise operational readiness to promote consistency, measurable program outcomes , and modernization across B&T and the Central Business District Tolling Program (CBDTP). This position drives the delivery of enterprise operational initiatives, translating strategic priorities into executable programs with defined scope, milestones, and performance outcomes . The AVP collaborates with MTA IT, Corporate Compliance, Audit, Construction & Development, and shared services to plan, sequence, and deliver complex, cross-agency initiatives; manage interdependencies; and ensure alignment with long-term organizational strategy and operational performance goals . Key Responsibilities Policies & Procedures: Manage and coordinate the development, maintenance, communication, and review of B&T policies and procedures; ensure alignment with Corporate MTA standards and operational needs as part of enterprise process-standardization and operational transformation initiatives . Technology & Systems Coordination: Serve as a key liaison with MTA IT and B&T divisions to coordinate the planning and delivery of technology-enabled programs and system modernization initiatives, including defining requirements, sequencing activities, and supporting organizational readiness in support of long-term technology strategies. Governance & Compliance: Establish and manage program governance frameworks to ensure initiatives meet regulatory, operational, and organizational requirements, including performance tracking and issue resolution Audit & Investigations: Support program delivery through coordination of audit activities, management of corrective action plans, and mitigation of risks impacting initiative outcomes . Staff Supervision: Supervise a small team supporting program management, performance monitoring, and initiative execution ; provide guidance, mentoring, and performance management. Agency-wide Initiatives: Coordinate B&T-wide strategic initiatives and operational programs, coordinating cross-functional teams and external partners to achieve defined objectives and delivery timelines . Perform other duties as assigned Comply with all policies and standards May be required to work outside regular work hours, as applicable Observe the work performed by contractors, as applicable Review invoices and approve them if the work has contractual standards, as applicable Address performance issues with the contractor, when possible, as applicable Escalate issues to other parties when needed, as applicable Qualifications : Bachelor's Public Administration, Public Policy, Political Science, Business Management, Business Administration, Management, Finance, Transportation, Urban Planning, Information Systems, or a related field. Must have a minimum of fourteen (1 4 ) years related experience in transportation, policy management, infrastructure management, corporate strategy, finance, asset management, or a related field. An equivalent combination of education and experience may be considered. Minimum ten (10) years' experience in management or supervisory role in a large, multi-faceted organization. Significant experience in program management for large government agencies or businesses with highly complex systems. Experience collaborating with governmental agencies, boards, and public stakeholders is critical. Proficient in Microsoft Office Suite and document management software. Valid driver's license in the State of New York. Knowledge of governance, risk management, and compliance (GRC) principles. Excellent communication and interpersonal skills. Demonstrated ability with building relationships and working collaboratively with internal and external stakeholders. Demonstrated ability to effectively work in a high-profile, high-pressure environment. Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement. Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements. Must possess excellent team building, listening, problem solving, and prioritization skills. Ability to respond to any authority location on a 24/7 basis when required. Preferred Master's degree preferred or strongly desired, especially in Business Administration (MBA), Public Policy, or a technical field relevant to operations or information systems. Experience with infrastructure systems (e.g., bridges, tunnels, transit, tolling). Strong understanding of policy management, technology infrastructure, and space optimization Knowledge of audit, compliance, and regulatory requirements for government agencies or public authorities. Knowledge of transportation policy, tolling systems, sustainability initiatives, and infrastructure investment strategies. Experience working with shared services models and cross-agency collaboration (e.g., Construction & Development (C&D), IT, Legal). Experience working with MTA, state or federal transportation agencies, or large public-sector organizations. Additional Information: This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. Other Information: Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). How to Apply: For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions. For External Applicants: Visit , click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions. Comprehensive Benefits & Total Rewards Package: Transportation & Financial Benefits Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings. Premium Health Coverage at Low Cost - Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans. Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees. Time Off & Work-Life Balance Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments. Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most. Professional Growth & Development Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization. Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions. Employee Experience & Community Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources. Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services. Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture. MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Created: 2026-03-10