Medical Administrative Assistant - Gastroenterology

Salary Range: $22.00 to 25.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO has a busy Gastroenterology office that is a Medical Administrative Assistant. The positions are located in Hamden, Milford and Guilford and will be rotating between all the office locations. Work hours will be Monday through Friday 8:00am to 4:30pm. The Medical Administrative Assistant position supports a department, provider, or manager by performing duties as directed. Essential Functions Assist with appointment scheduling, rescheduling, follow up, etc. Responsible for schedule utilization, cancelation and wait list management Coordinates tests, procedures, and lab appointments for patients Provide patients with information and respond to patient inquiries Schedule and coordinate meetings Assist with all patient portal questions Obtain and confirm demographics and patients insurance Reconcile charges in EHR daily Obtain authorizations or referrals Communicate information appropriately, accurately, and timely Create, obtain, and maintain provider reports and distributes to appropriate staff, management, facilities and providers Identify and communicate inconsistencies of information in reports to appropriate staff Trains other administrative assistants Ensure all agreements and contracts are up to date Enter patient information in EHR Skills and Knowledge Intermediate computer skills including MS Office Attention to detail Collaboration skills Communication proficiency Education and Experience High School Diploma or equivalent 2-5 years of experience in a medical office setting as an administrative assistant preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-10