Behavioral Health Billing Support Associate

Description Position at Danbury Hospital Summary: Supports New Milford's Behavioral Health Clinic to include: charge entry-billing, data collection and entry for state grant, chart review and compliance, receptionist and scheduling of new and existing patients. Responsibilities: 1. Reviews each billing encounter form. Uses knowledge of coding to question providers on noncompliance issues on form. Works with providers to resolve issues. 2. Responsible for the completeness and compliance of medical records at the New Milford Behavioral Health Department. Responsible for maintaining the patient listing database (DMHAS-Department of Mental Health and Addiction Services). 3. Participates in performance improvement projects related to chart compliance. Performs chart audits to assure that all requirements are met. 4. Provides reception to customers and communicates pleasantly and effectively. 5. Answers phones, routes calls, takes messages, conveys information and assures accurate communication. 6. Weekly productivity review for clinicians. 7. Catchment Area Council Representative for NMBH - Grant Obligation. 8. State Local Mental Health Authority Provider Representative for NMBH. 9. May be cross trained to provide coverage across the service line as needed. 10. Fulfills all compliance responsibilities related to the position. 11. Performs other duties as assigned. Other Information: Required: Computer, phone, dealing with potentially emotionally compromised patients. Knowledge of coding procedures. Minimum Experience: three years Desired: Bachelors Degree preferred. Working Conditions: Manual: Little or no manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Danbury Hospital Org Unit: 472 Department: Behavioral Health NMH Exempt: No Salary Range: $21.49 - $41.73 Hourly

Created: 2026-03-10