Medical Receptionist

Job Description A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment. Why Join Us Competitive hourly pay Supportive, team-oriented culture Opportunities for growth and cross-training Meaningful work that directly impacts patient care Stable schedule and long-term career potential Key Responsibilities Greet patients and provide exceptional customer service throughout the visit Manage check-in and check-out processes with accuracy and professionalism Answer phones and route messages using proper medical/office etiquette Verify insurance coverage and update patient demographics Collect payments, copays, and outstanding balances Enter and update patient information in the EMR system Scan, upload, and organize patient documents and clinical records Maintain confidentiality and comply with all HIPAA and OSHA standards Keep the front desk, lobby, and patient areas clean and organized Collaborate with clinical and administrative staff to support workflow and patient care Qualifications High School diploma or equivalent MediClear or equivalent HIPAA certification required Minimum 1 year of customer service experience (medical office preferred) Strong computer skills; ability to learn EMR systems Excellent communication, multitasking, and organizational skills Ability to work in a fast-paced environment with high accuracy Preferred Skills Familiarity with medical terminology Experience in an urgent care or outpatient setting Positive attitude, team-oriented mindset, and strong attention to detail

Created: 2026-03-10