Resident Care Assistant

Job Title: Resident Care Assistant Location: Windrose at Woburn Assisted Living Memory Care Woburn, MA 01801 Hours: Part Time Job Summary: The RCA performs the resident services tasks as assigned by the resident care nurses. Our services are a prime focus for our residents and resident care department. This position provides service and care to each resident in a timely efficient manner. We strive to maintain high resident and family satisfaction, meet high expectations, and ensure that the Hallkeen Community services are implemented in service/customer focused manner. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. • Provides activities of daily living assistance to the residents as directed from each Resident's Service Plan. • Understands and complies with all Resident Rights. • Works well with seniors showing understanding and patience. • Prioritizes tasks to ensure optimum services to residents as requests and needs change. • Informs supervisor of changes in the resident's condition and needs. Documents these observations thoroughly and communicates any changes to other staff. • Provides personal services for residents in a professional and efficient manner. • Assists relatives, visitors, and guests as needed. • Maintains a positive and professional environment and projects a calm and competent image. • Adheres to all OSHA regulations and safety procedures when bending, lifting, and using equipment. • Maintains assisted living area to be clean and odor free. • Respond to resident needs and requests. • Promote a positive work environment that emphasizes teamwork. • Ability to be flexible. • Immediately reports any personal accident or work-related injury. • Ensures efficient use of company supplies, materials, tools, and resources. • Shows attention to detail and has an acute sense of responsibility. • Shows an ability to relate to and perform job functions for the elderly in a positive and efficient manner. • Shows a consistent ability to coordinate multiple tasks. Has a positive attitude and works well under pressure. • Maintain high level of confidentiality regarding residents, staff, and community. • Work assigned hours on a daily/weekly basis. Regular, punctual attendance. • Be available for on-call emergency situations. • Takes steps to minimize energy usage on a consistent basis. • Special projects/assignments as delegated by Resident Care Director. • The Resident Care Assistant responsibilities can also include housekeeping and dining room duties. • May perform other duties as assigned. • Demonstrates flexibility and willingness to help other staff whenever necessary. • All resident care staff are expected to follow our "See Something Say Something" house rule. Minimum Qualifications: • Must have valid, current certification as a nursing assistant. HHA or CNA License or have successfully completed the certified home health aide or homemaker/personal care homemaker training program. • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. • Must successfully complete Hallkeen Community's Medication Training. • Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. • Able to work various schedules and shifts as needed. Required Behavior: • Appearance is neat, clean, and according to dress code. • Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs. • Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well. • Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. • Able to work cooperatively with a group of people to achieve goals and objectives. • Able to be tactful; maintain confidences, foster an ethical work environment; give proper credit to others; handle all situations honestly. • Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs. Physical Demands: • Physically able to move at least 50 lbs. without assistance. • Physically able to bend, reach, and work in small areas. • Physically able to push and pull equipment and furnishings. • Physically able to stand for long periods of time. If you are interested in applying or know someone to refer for the position please e-mail resume to Limda Crowe at

Created: 2026-03-10