Fiscal Technician 2

Salary: $41,004.00 - $54,504.00 Annually Location : Thurston County - Tumwater, WA Job Type: Full Time - Permanent Job Number: 2026-01919 Department: Dept. of Retirement Systems Division: Administrative Services Opening Date: 03/06/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Do you have experience working with customers, handling payments, cashiering or performing other types of fiscal-related duties? Are you an outgoing problem solver experienced in helping people resolve issues in person, by phone, and/or by email? Are you ready to turn your ability to accurately perform fiscal duties and provide outstanding customer service into a career in public service? If this sounds like you, the Fiscal Technician 2 role at the Department of Retirement Systems may be your perfect next step! Duties We have two (2) Fiscal Tech 2 positions to fill. This recruitment will remain open until filled. Applicants who apply by 8 am (PDT) on Monday, March 16, 2026, will get first consideration. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process. interviews will be held in-person at our Tumwater Office, and the first round is tentatively scheduled between March 24 and 27. The Opportunity: We are seeking two customer service and detail-oriented Fiscal Technician 2s to support financial distribution processes in our Administrative Services Division. In this role, you will work directly with retirees (members), beneficiaries, and financial institutions to track and reissue lost or destroyed retirement checks, help members set-up and update direct deposits, support cash room operations, and contribute to the broader Administrative Services Division functions. Some of what you'll do includes: Regularly communicating by phone and email with members, beneficiaries, financial institutions, and agency staff to explain applicable rules and processes related to replacement of lost or destroyed retirement checks (warrants). Reviewing the status of reported lost or stolen retirement checks, assisting payees in completing the Affidavit of Lost or Destroyed Warrant, and accurately entering required information into agency systems. Reviewing monthly warrant reports to proactively contact members who are very delayed in depositing retirement checks to encourage them to deposit before the date to deposit expires (stale dates). Contacting members to update bank account information when electronic deposits are returned due to incorrect or closed accounts and promoting enrollment in direct deposit to improve payment security and reliability. Providing backup support for accounts payable, accounts receivable, purchasing, payroll, and payment reissue functions as needed. Supporting cash room operations daily by opening and date-stamping incoming mail, endorsing checks, and entering warrant and payment information accurately into agency systems. Maintaining shared workspaces such as the copy and print area, coordinating troubleshooting with the service desk, and distributing division mail and reports. Note: The work schedule for this position is Monday through Friday, 8:00 am to 5:00 pm. All work must be performed on site at the DRS office building in Tumwater, Washington. There is no telework option for this position. Qualifications Qualifications: What we're looking for (required qualifications): Experience can be gained through various combinations of professional employment, education, and volunteer/personal experience. Experience can be concurrent: Demonstrated experience performing a variety of general clerical and fiscal duties efficiently and in compliance with established policies and procedures. Experience may include, but is not limited to handling payments, cashiering, processing invoices, data entry of financial information, and/or answering inquiries about accounts. This is typically gained through at least one (1) year of full-time experience; Experience effectively communicating information to a variety of individuals in-person, by telephone, email, video meetings, and/or online collaboration tools (such as Teams or Zoom); Demonstrated ability to operate office equipment, including computers, printers, copiers, scanners, ten-key calculators, and multi-line telephone systems; Demonstrated ability to use Microsoft Excel and Word (version 2016 or newer); Experience managing and responding to frequent changes in workload and priorities; Knowledge of basic accounting principles and practices is preferred but not required to be considered for this role), and Demonstrated proficiency in the following competency areas: Attention to Detail - Plans and organizes time and resources efficiently. Follows processes and procedures in the completion of work. Carefully, monitors the details and quality of work and double-checks work product to ensure accuracy and consistency. Analysis - Studies and reviews documents and information closely; readily identifies information that is not pertinent and understands when additional or verifying data is needed. Uses data and information in a clear and rational thought process to assess and understands issues, evaluate options, form accurate conclusions, and make recommendations/decisions. Mathematical Reasoning - Familiar and comfortable working with numbers, Understands how numbers are related, combined, and estimated; accurately executes arithmetical calculations such as addition, subtraction, multiplications, and division. Quickly recognizes when the results of a mathematical operation are inconsistent with expectations, and detects probable errors in calculations. Customer Focus - Dedicated to meeting the expectations and requirements of customers. Delivers high quality services and products. Establishes and maintains effective customer relationships. Committed to continuous improvement and always acts with the customer in mind. Managing Workloads - Effectively organizes and prioritizes multiple, sometimes complex assignments, often involving competing priorities, to produce work products that are accurate, thorough, and on-time. Transitions easily between tasks; is able to incorporate project work into established workload and meet deadlines. Learning and Growth - Demonstrates a growth mindset by actively seeking opportunities to learn, improve, and expand capabilities. Displays curiosity about new ideas and perspectives and an openness to innovation, change, and feedback. Takes responsibility for personal learning by identifying and communicating needs and challenges, and applying new knowledge to navigate systems, tools, and processes. Reflects on experiences to identify strengths and areas for improvement, using learning to make government programs and processes more efficient and effective in serving the people of Washington. Meeting the Needs of Others - Demonstrates empathy, flexibility, and responsiveness when interacting with customers, colleagues, and community members. Understands that others have varied needs and perspectives and adapts communication and actions accordingly. Builds relationships and collaborates to increase access, opportunity, and positive outcomes for all. Balances and considers all parties' needs when developing solutions, ensuring equity, respect, and service excellence in every interaction. Supplemental InformationBe sure to read this entire section - We promise, it'll be helpful!How to Apply: Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply. To be considered for this position, please be sure to attach the following to your online application: A cover letter clearlydescribing how your knowledge, skills and abilities align with the job duties and qualifications of this position. A chronological resume outlining your experience to-date. Please keep in mind that professional or verifiable volunteer experience may be relevant. Applications without a cover letter and resume will not be considered. Be sure to complete all sections of the on-line application and answer all supplemental questions.The work history section of the on-line application should be completed fully. Application fields that say "see resume/attachment" will not be considered.Only those applicants whose background and experience most closely match the qualifications and competencies of this position will be considered for this opportunity. References, Personnel File Review, and Background Checks If you are a preferred candidate for this position, a professional reference from your current or most recent supervisor will be required in addition to at least one additional professional reference. If you are a current or recent state employee, we will also review your personnel file as part of our selection process. A job offer is contingent upon completion of a background check that includes a criminal record review. Work Authorization Candidates who are offered a job with DRS must possess work authorization that does not require sponsorship by the employer for a visa now or in the future; DRS complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment. DRS does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law. Certified Candidate Pool This recruitment may be used to fill future similar vacancies for up to sixty (60) days. Why Work for DRS? At DRS, we are one team. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and we serve over 930,000 current and former public employees in Washington. Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers. Regardless of what our specific duties may be, we are all dedicated to one purpose: ensuring our members have the information, tools, expertise and services that ensure they receive the retirement benefits earned while in public service. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) our customers' expectations. All DRS leaders are focused on providing coaching, mentoring, resources and support that team members need to be successful. DRS offers a generous benefits package that includes membership in the Public Employees Retirement System, health, dental and vision coverage and participation in the Deferred Compensation Program. Also, as a public service employee you may also be eligible for (See the Benefits tab at the top of this post for more information). Other perks include: Flexible work schedules Infants at Work Program Tuition reimbursement Opportunities for professional growth Access to LinkedIn Learning Commitment to team member safety and wellness Community involvement and charitable giving opportunities Commute Trip Reduction Program Free Parking and EV Chargers available Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability. If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7309 or TTY Relay Service at 711. Come join the DRS team! More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01-07-2026 01 You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization. 02 This is an in-office position in Tumwater, Washington without options to telework. Understanding this, are you interested in this full-time, in-office position? Yes No 03 Do you have experience performing a variety of general clerical and fiscal duties efficiently and in compliance with established policies and procedures? This is typically gained through at least one (1) year of full-time experience. Experience may include, but is not limited to handling payments, cashiering, processing invoices, data entry of financial information, and/or answering inquiries about accounts. Yes No 04 Do you have experience effectively communicating information to a variety of individuals in-person, by telephone, email, video meetings, and/or online collaboration tools? Yes No 05 Please briefly tell us about your experience effectively communicating information to a variety of individuals in-person, by telephone, email, video meetings, and/or online collaboration tools (such as Zoom and Teams). 06 Please briefly tell us about your experience using general office equipment, including computers, printers, copiers, scanners, ten-key calculators, and multi-line telephone systems. 07 Please select the answer which best describes your ability to use Microsoft Word (version 2016 or newer). I have not used Microsoft Word but am willing to learn. I can create and save standard letters and memos but would have to learn how to format and edit documents. I am able to create, format, edit, preview, print and save documents. I often use standard functions to select, edit, copy, paste, format and spell-check text. I can create bulleted and numbered lists and indent and align paragraphs. I regularly create, format and edit tables, columns and charts. I often insert and format sections, create headers and footers, and work with pictures and clip art. I am able to insert, copy, edit and delete hyperlinks and bookmarks in documents. I am able to create forms using templates, work with form fields, and format and enhance forms. I use mail merge to create form letters, modify merged documents, and merge envelopes and labels. I am able to restrict editing and formatting of documents. 08 Please select the answer which best describes your ability to use Microsoft Excel (version 2016 or newer). I have not used Microsoft Excel but am willing to learn. I can create basic lists but would have to learn how to format spreadsheets, copy and sort data, and create basic formulas. I am able to enter data into existing spreadsheets, work with basic sorting tools, and create simple formulas for basic mathematical functions. I am able to easily create, modify, print and format spreadsheets. I can find and replace data and am able to use basic sorting tools. I am able to manipulate large or complex spreadsheets, use complex mathematical formulas to calculate data and link worksheets. I import data from other sources and create and format charts and graphs. 09 How did you learn about this employment opportunity? Diversityjobs.com The DRS website E-mail/text notification from DRS From a DRS employee WorkSource College Career Site Handshake LinkedIn Indeed WA State Business Resource Group (VERG, RAIN etc.) From another source Career Fair Facebook The careers.wa.gov website 10 If you learned about this career opportunity from another source, please provide the name of the source. 11 If hired for this position, do you currently possess required documents to allow you to legally work within the United States? This link lists acceptable documents: Yes No 12 Will you now or in the future require sponsorship for employment visa status? (e.g. H-1B, F1, TN, etc.) DRS is not an E-Verify agency) Yes No 13 Are you willing and able to undergo a criminal background check if you are the preferred candidate for this position? Information from the background check will not necessarily preclude employment but will be considered in determining suitability and competence to perform in this position. Yes No 14 The application process requires that you attach a resume and cover letter that clearly describes how your knowledge, skills and abilities align with the job duties and qualifications of this position. Please click below to indicate you have attached the required documentation. Yes, I have attached a cover letter and a resume. No, I have not attached a cover letter and a resume. Required Question

Created: 2026-03-10