Financial Counselor

Financial Counselor Job Location: Wallingford Center, ConnecticutFinancial CounselorMasonicare Corporate Services - Wallingford, CTDay Shift / 40hrs/wkAssists residents with the Medicaid application process. Primary responsibility for Medicaid, Medicaid pending, Medicaid ineligible, and Self-Pay accounts. Performs daily banking procedures on resident/patient accounts and personal fund accounts.Essential Duties and Responsibilities: Attend family meetings as necessary to assist with completion of financial paperwork and to discuss financial obligations; collecting required pre-payments. Reviews SNF admission applications to provide financial clearance. Medicaid Expeditor; responsible for facilitating completion of both new Medicaid applications and re-determinations for Medicaid. Monitors payer status for all pending and/or ineligible residents. Issues 30-day notices of noncompliance when residents do not meet financial or application requirements. Requests petition of conservatorship as necessary.. Review AR accounts for legal and collection agency turnover . Serve as the liaison between Finance and our internal customers for patient and resident account issues. Work with Administrator, Finance and Billing Manager to review opportunities to improve/ increase revenue or efficiency opportunities. Communicate effectively and tactfully with residents/patients recognizing their age, needs and abilities. Assure prompt resolution to questions or issues presented by resident/patients and other family members. Responsible for census management payer changes and accuracy. Oversight of Resident Trust for the facility. Perform additional duties as directed by the Manager, Healthcare Services Billing Minimum Qualifications:Education: An equivalent combination of education and experience will be considered if related to the specified duties and responsibilities.Experience: Seven to ten years of experience directly related to skilled nursing healthcare revenue cycle activities.This description of job responsibilities is intended to reflect the essential responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.Job ID: 15184Share this JobShare this job with your friends and connections. 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Created: 2026-03-10