Mental Health Professional I / 988 Call Center (...

Salary: $51,039.00 - $59,622.00 Annually Location : Charleston County, SC Job Type: FTE - Full-Time Job Number: 185670 Agency: Department of Behavioral Health and Developmental Disabilities Opening Date: 03/06/2026 Closing Date: 4/6/2026 11:59 PM Eastern Class Code:: GA55 Position Number:: 60017095 Normal Work Schedule:: Other Normal Work Schedule (Other):: Sunday - WednesdaySunday - 8:30 am - 6 pmMonday - Wednesday 1:30 pm - 10:30 pm Pay Grade: GEN08 Opening Date: 03/06/2026 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: Please complete the state application to include all current and previous work history and education using verifiable dates. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job Responsibilities Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Mental Health Professional who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Charleston Dorchester Mental Health Center, 2125 Charlie Hall Blvd, Charleston, SC 29414. Under the team leader, this clinician will be responsible for following answering incoming crisis calls and providing telephonic crisis intervention services, screening and consultation in a culturally competent manner for the 988 Lifeline. Responsibilities for the 988 Mental Health Professional: Provide a quality response in a culturally competent manner to callers of the 988 Lifeline. Identify concerns with mental illness, developmental disabilities and/or substance use and refers to the appropriate resources. Utilize assessment information and community resources to provide information and/or linkage and referral to services. Knowledgeable of and accountable for documentation expectation. Demonstrate recognition of the importance of collaboration and teamwork within the Center and the community. Operate in an efficient and organized manner. Retain overall responsibility for meeting Quality Assurance standards. Comply with all OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures and regulations and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations. Minimum and Additional RequirementsA master's degree in guidance, counseling, the social sciences or a related field. Additional Requirements This is an essential position and may require some afterhours work to help fill in when staff are out and/or position could be designed for after hours or weekends. The employee is required to have a serviceable personal vehicle and a valid SC driver's license. In order to be credentialed for core services as a Mental Health Professional at the SC Office of Mental Health, applicants must provide evidence of clinical experience providing direct patient care. This experience may be documented as a practicum or internship during graduate program, or post-graduate clinical experience. Please be sure to provide specific clinical activities on your application and/or resume. Preferred QualificationsA Master's or Doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling or other behavioral discipline deemed equivalent by SCOMH. Bilingual abilities in English and Spanish (or another language) are a plus. Additional CommentsPost hire, employees must: Have the ability multitask and work as a team in a call center which may include triaging, deescalating, and collaborating with LE/EMS/Mobile Crisis. Able to make suggestions with management to improve communication, collaboration, and procedures in support of the emergency services continuum of care Available Shifts: Sunday - Wednesday Sunday - 8:30 am - 6 pm Monday - Wednesday 1:30 pm - 10:30 pm The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information. 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave S.C. Deferred Compensation Program available Retirement benefit choicesState Retirement Plan State Optional Retirement Program Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)? Yes No 02 If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc.Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below Checking this box indicates my understanding to the above referenced statement. 03 Are you a graduate of an accredited college/university with at least a master's degree in guidance, counseling, the social sciences or related field? Yes No 04 Are you a graduate of an accredited program/college/university with a doctorate degree in psychology, social work, counseling, marriage and family counseling or other equivalent behavioral discipline? Yes No 05 Do you have direct patient care experience in a clinical setting, either post-Masters or during your graduate program (i.e., internship or practicum)? If so, please be sure that it is listed in your application and/or resume. Yes No 06 Please indicate your salary requirements (please be specific and not put "negotiable" or "open"). Required Question

Created: 2026-03-10