Manager of Energy Services

Salary: $120,302.00 - $166,178.69 Annually Location : Burlington, VT Job Type: Regular Full Time Exempt Job Number: BED Manager of Energy Services Department: Burlington Electric Opening Date: 02/26/2026 Closing Date: 3/15/2026 11:59 PM Eastern FLSA: Non-Exempt Bargaining Unit: Non Union General PurposeMission Statement: BED's mission is to serve the energy needs of our customers in a safe, reliable, affordable, sustainable, and socially responsible manner. BED's four key values are: Safety, Reliability, Community and Innovation. BED's vision is to make Burlington a Net Zero Energy city by eliminating fossil fuel usage across the electric, thermal, and ground transportation sectors by strategically electrifying, managing demand, realizing efficiency gains, and expanding local renewable generation while increasing system resilience. The Manager of Energy Services shall be a member of the executive management team at Burlington Electric Department (BED) and provide leadership, direction, and oversight BED's Energy Efficiency Utility (EEU), including budgeting, energy efficiency charge (EEC) rates, electric efficiency and Thermal Energy & Process Fuel (TEPF) programs, regulatory reporting, and engagement with the Department of Public Service (DPS) and Public Utility Commission (PUC). This position manages the design, delivery, and implementation of BED's energy services offerings-including energy efficiency, weatherization, and support for demand response and fossil fuel reduction programs-to BED's customers. This position coordinates internally as necessary on program and services design and implementation and coordinates externally with city government, appropriate state regulatory agencies, other utilities, and other key stakeholders. Union Affiliation: Non-Union Pay Grade N16: $120,302.00 - $166,178.69 Annually Remote Tier 3: Up to two (2) days remote/week Essential Job Functions Culture of Excellence Provide high-quality leadership for BED to encourage innovation and creativity acrossthe organization and to establish a culture of excellence and an environment that resultsin motivated, creative employees who exhibit the ability and desire to function as part ofa well-functioning team to accomplish common BED goals. Instill in the organization an understanding that the customer is at the center of everythingwe do and that an exceptional customer experience is critical to BED's strategy andperformance. Champion an understanding that improving employee satisfaction is critical to creatingan exceptional customer experience at BED. Ensure that empowering employees isconsidered in all key decisions. Work with General Manager and other senior managers in creating an open, respectful culture where every employee feels comfortable sharing ideas and opinions. Help break Department silos, flatten hierarchies, and encourage dialogue between employees within and across teams. Help create a culture where employees have personal ownership for BED's success and are encouraged to take responsibility, make decisions, fail without fear, and learn from mistakes. Energy Services and EEU Responsible for ensuring that BED fulfills all responsibilities set-forth in the PUC Order of Appointment that permits BED to serve as an EEU. Manage all activities of BED's Energy Services division focused on program design, delivery, and implementation; effective regulatory engagement; innovation; and communications with customers and with other key internal and external stakeholders. Manage and supervise Energy Services staff, including coaching, motivating, training, and evaluating employees; providing guidance and technical expertise; and leading and managing change. Responsible for Energy Services budget development and control, including EEU and TEPF budget development and expenditure tracking to meet Qualified Performance Indicators (QPIs) and Minimum Performance Requirements (MPRs). Responsible for the accuracy and efficiency of BED EEU and Tier 3 incentive rebate payment processes, program and customer data, and the tracking and reporting of associated energy savings. Ensure consistency of funding splits with applicable regulatory approvals. Serve as member of cross-division Regulatory Working Group at BED. Work closely with Vermont's other EEUs, DPS, PUC, and BED internal regulatory personnel to design, evaluate, modify, and gain approval for BED's EEU programs. In coordination with internal regulatory personnel, work closely with the DPS and PUC on the implementation of statewide utility programs and policy issues. In coordination with internal regulatory personnel, provide EEU-related reports and filings (including compliance reports) for the PUC and provide expert witness testimony when appropriate. Present information or testimony to various audiences on BED EEU or Energy Services matters as appropriate. Oversee the incorporation of new electrification technologies into existing and new energy efficiency and customer service programs. Direct the testing of new energy services and efficiency programs and technologies. Responsible for updating the Energy Efficiency Guidelines for the City of Burlington in coordination with the DPS and other stakeholders on the VT Energy Code Guidelines (CBES & RBES) and work closely with the Department of Permitting and Inspections on their successful implementation. Support implementation by Department of Permitting and Inspections of city policies related to weatherization and fossil fuel reduction in buildings. Guide the development of systems and reports to track program implementation/performance. Support business process improvement and represent Energy Services in cross-division work groups related to IT systems, electric vehicle charging infrastructure, rebate processing, and other activities as necessary. Non-Essential Job Functions: Performs other duties as required. Qualifications/Basic Job RequirementsAbility to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies. Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development. Four-year degree with preference for electrical or mechanical engineering or related technical degree, is required. Ten (10) years of relevant experience is required, including five (5) years of leadership or management experience. Familiarity with regulatory compliance; energy analysis, building energy technologies and science, on-site survey work, and cost/benefit analysis; customer program financing; and customer program implementation techniques is required. Experience managing budgets is required. Must possess demonstrated leadership and communication skills and an established record of motivating and empowering employees, holding employees accountable, and coordinating self-managed teams. Ability to interact with internal and external City officials and local, State, and regulatory entities in a professional and courteous manner is required. Demonstrated ability to organize and prioritize workload, manage multiple projects, and meet established deadlines required. Familiarity with general utility operations and business practices and Vermont or EEU regulatory compliance is preferred. Experience managing in a union workplace is preferred. Some travel is required. Ability to attend evening meetings and occasional travel is required. Regular attendance is necessary and is essential to meeting the expectations of the job functions. Ability to understand and comply with City standards, safety rules, and personnel policies. Additional InformationPromoting a culture that reveres diversity and equity. The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services. In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply. Applications for our employment opportunities are only accepted online through our website. For accessibility information or alternative formats, please contact Human Resources Department at or . The City of Burlington is proud to offer full time employees a comprehensive benefits program that includes: Medical/Dental Insurance Coverage Prescription Drug Coverage Flexible Spending Programs Short-Term Disability Insurance Paid Leave (Sick and Vacation) Pension Plan Contributory Retirement Plan Life Insurance Discounted Gym Memberships Free Yoga Membership to Sangha Studios (Burlington, Williston & online) Tuition Discounts for Champlain College TruEd Employee Assistance Program Wellness Bonus Incentives Program Local & National Store Discounts Subsidized Transportation Options Qualifying employer for Public Service Loan Forgiveness For additional details please visit 01 Do you have a bachelor's degree, preferably in electrical or mechanical engineering or a related technical degree? Yes No 02 Do you have ten (10) years of relevant experience, including five (5) years of leadership or management experience? Yes No 03 Do you have a working familiarity with regulatory compliance, energy analysis, building energy technologies and science, on-site survey work, cost/benefit analysis, customer program financing, and customer program implementation techniques? Yes No 04 Do you have experience managing budgets? Yes No 05 Do you possess demonstrated leadership and communication skills and an established record of motivating and empowering employees, holding employees accountable, and coordinating self-managed teams? Yes No 06 Are you able to attend evening meetings and travel occasionally? Yes No Required Question

Created: 2026-03-10