Engineering Manager - Service Commitment

Salary: $119,742.00 - $167,638.00 Annually Location : Land O' Lakes, FL Job Type: Full Time Job Number: 13662-1225 Department: Utilities Engineering & Contract Mgmt. Division: Engineering & Contract Mgmt. Opening Date: 12/22/2025 Closing Date: Continuous Salary Range: $119,742.00 - $167,638.00 Pay Grade: M55 (Exempt position) Salary Disclosure: Pay rates are based on education, skill, experience level and internal equity. General Description JOIN OUR TEAM AS AN ENGINEERING MANAGER - SERVICE COMMITMENT! The role of Engineering Manager-Service Commitment involves highly responsible professional managerial and technical work to assist the Utilities Engineering Director in leading activities associated with reviewing, processing, and approving utilities related zoning applications and service connection applications. The Manager is also responsible for developing and updating the Utilities Standards for design and construction. Provides intergovernmental coordination and ensures accurate and timely communication with the Board of County Commissioners, Pasco County citizens and other stakeholders. Essential Job Functions This Engineering Manager position will direct the activities of the Service Commitment section under broad guidance from the Utilities Engineering Director and the Utilities Engineering Assistant Director. The Engineering Manager will report to the Assistant Director. The Engineering Manager will: Lead, coordinate, and oversee all facets of the utility's permit review workflows, to include coordination and negotiations with applicants, monitoring and keeping up to date the appropriate County permitting portals, developing special permit conditions, assessing fees, contract administration for embedded consultant project management assistance, and reporting. Manage inter-departmental coordination with Operations & Maintenance, Customer Information and Services, Planning Development and Economic Growth, Information Technology, Fiscal and Business Administration, and other support services to timely approve service connection applications. Provide effective leadership for a group of team members including engineers, technical specialists, permitting specialists, and inspectors. Liaise with the development community and Operations and Maintenance staff to monitor the efficacy of existing standards and to develop new or modified standards for design and construction and product approvals. Evaluate and mentor subordinate personnel. Plan, direct, and conduct major special studies and projects as assigned. Manage and interpret complex technical work elements assigned to staff and consultants. Identify, develop budget, implement, and manage programs and initiatives that enhance the operational efficiency and effectiveness of the Service Commitment Program related to: permit review workflows, County permitting portals, keeping track of key performance indicators via online dashboards, and best practices. Provide exceptional customer service to internal and external customers that meets or exceeds established levels of service. Assist with the preparation of budgets used to develop the annual department operating budget related to this section. Develop and implement section goals in support of organizational goals and objectives. Represent the Service Commitment Section and Department in public meetings. Provide support for operations through communications and analysis of technical issues. Perform related work as required. Knowledge, Skills and AbilitiesKnowledge of principals of science and mathematics as applied to civil engineering works. Knowledge of water, wastewater, and reclaimed water design, construction, and permitting practices. Knowledge in negotiating and developing utility service agreements, letters of commitment, and assessment of connection fees. Experience with permitting and construction of water/sewer/reclaimed water infrastructure for site development (residential/commercial/industrial land uses). Ability to plan and direct the work of engineers, technicians, and clerical personnel. Ability to analyze complex and diverse issues and prioritize multiple tasks and competing demands to optimize use of staff and other resources. Skilled in negotiations, policy implementation, project management, employee relations, and the handling of detailed situations. Ability to present clear and concise reports, orally and in writing. Experience with providing excellent customer service with respect to utility plans review and inspections. A leader with the appropriate people skills to guide and support a team of administrative, technical, and professional staff. Knowledge of pertinent federal, state, regional, and local laws, codes, and regulations particularly with respect to the design, construction, and operation of water/wastewater/reclaimed water utility projects. Ability to read and interpret complex studies and/or engineering reports and plans. Minimum RequirementsPHYSICAL SKILLS: Ability to communicate effectively using verbal, written, and visual communication. EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor's Degree in Civil, Chemical, or Environmental Engineering with eight (8) years of progressively responsible water and wastewater utility experience OR a Master's Degree in a related field with six (6) years of experience. Four (4) years of engineering experience as a Professional Engineer with three (3) years of managerial and/or supervisory experience. Public Sector experience preferred. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Licensed as a State of Florida Professional Engineer required. An equivalent license from another state is acceptable, but must obtain registration in the State of Florida within one (1) year from the date of hire. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Benefits include: Florida Retirement System (FRS) retirement plan PTO (Paid Time Off) Paid holidays Group insurance Tuition reimbursement Deferred compensation Medical leave pool Annual medical leave buy-back Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions. 01 I am aware that the following supplemental questions will determine my eligibility for this position. Acknowledge Decline 02 Are you a current Pasco County BOCC employee? Yes No 03 Which best describes your highest level of COMPLETED education? GED High School Associate degree Bachelor's Degree Master's Degree Doctorate None of the above 04 Which best describes the years of progressive responsible experience you have in water and wastewater utility? Ten or more years of experience Nine years but less than ten Eight years but less than nine Seven years but less than eight Six years but less than seven Five years but less than six Four years but less than five Three years but less than four Two years but less than three One year but less than two Less than one year of experience 05 Which best describes the years of engineering experience you have as a Professional Engineer? Ten or more years of experience Nine years but less than ten Eight years but less than nine Seven years but less than eight Six years but less than seven Five years but less than six Four years but less than five Three years but less than four Two years but less than three One year but less than two Less than one year of experience 06 Which best describes the years of managerial and/or supervisory experience you have as required for this position? Ten or more years of experience Nine years but less than ten Eight years but less than nine Seven years but less than eight Six years but less than seven Five years but less than six Four years but less than five Three years but less than four Two years but less than three One year but less than two Less than one year of experience 07 Which best describes the years of experience you have working within the public sector? Less than one year of experience One year but less than two Two years but less than three Three years but less than four Four years but less than five Five years but less than six Six years but less than seven Seven years but less than eight Eight years but less than nine Nine years but less than ten Ten or more years of experience 08 Do you possess a valid Florida driver's license or have the ability to obtain the license within 30 days from date of hire? Yes No 09 Are you registered as a Professional Engineer in the State of Florida? No Yes 10 If you are not a Registered Professional Engineer in the State of Florida, do you have the equivalent from another state with the ability to obtain registration in Florida within one year from date of hire? No Yes 11 Are you a veteran who served as a member of the armed forces of the United States during a period of war, defined in Title 38, U.S.C., and who was separated from such service under honorable conditions, or the surviving spouse of any such veteran? (SUPPORTING DOCUMENTION IS REQUIRED AT THE TIME OF SUBMISSION OF APPLICATION OR NEXT BUSINESS DAY). Yes No 12 I hereby acknowledge that Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, and consent to pre-employment drug/alcohol testing, and agree to abide by the program and policy if employed by Pasco County BOCC. Acknowledged Declined 13 Are you legally authorized to work in the United States? Note: If hired, a Form I-9, Employment Eligibility Verification, must be completed at the start of employment. Yes No 14 Have you recently retired from the Florida Retirement System (FRS) Pension Plan or Investment Plan within the last 6 months? Yes No 15 Please specifically explain how your prior work experience and education match the qualifications for this position. (1000 characters or less) 16 How did you hear about this position? Billboard Facebook Friend/Family Referral Indeed Instagram Job Fair LinkedIn Magazine publication Nextdoor Pasco County employee Pasco County Facebook Page Pasco County website/Governmentjobs.com Pasco County Traffic Sign Utility bill insert X/Twitter YouTube Other 17 If a Pasco County employee referred you, please provide the name of the employee. Required Question

Created: 2026-03-10