Senior VDW Engineer

Job Title: Senior VDW Engineer Location: Morrisville, NC 27560 Duration: 07 Months+ (Possible Extension)Responsibilities: Provide operational support for Windows Server and Windows Desktop systems within the EUC environment Deploy, maintain, and secure virtual desktop images in the Omnissa / Client VDI environment Develop and maintain automation using scripting and APIs Support UCO / Aria Automation platforms Manage certificate lifecycle for systems and applications Act as a Subject Matter Expert (SME) for Omnissa / Client and related virtualization technologies Manage centralized storage and maintenance of user preferences and data Administer Omnissa / Client App Volumes, including managers, databases, AppStacks, and writable volumes Independently handle assigned tasks with minimal supervision or collaborate within a team as needed Create and deliver time-sensitive technical deliverables Lead and participate in technical projects, including planning, execution, and task management Prepare and present technical materials for customers and management Lead technical discussions and meetings related to assigned projects or tasks Respond to and resolve incidents through ServiceNow Troubleshoot and resolve advanced technical issues within the EUC environment Diagnose and repair system problems in collaboration with vendor support Monitor, optimize, and troubleshoot EUC system performance Implement solutions for complex availability and performance issues Maintain and improve the security posture of Windows systems and infrastructure Develop and maintain IT documentation Provide training and mentorship to less experienced team members Perform system-level configuration changes, including registry edits Must-Have Skills: Windows system administration (Windows Server & Windows Desktop) EUC (End User Computing) environment support Omnissa / Client virtualization expertise, including: Horizon View App Volumes User Environment Manager Workspace ONE ThinApp vRealize Operations for Horizon Virtual Desktop Infrastructure (VDI) image deployment and maintenance Automation and scripting using one or more of: PowerShell, Python, Bash, Ansible, Puppet, Chef, Terraform, APIs UCO / Aria Automation support Certificate lifecycle management AppVolumes management (managers, databases, AppStacks, writable volumes) User profile, preference, and data management Incident response and ticket handling (ServiceNow) Advanced troubleshooting and problem resolution Performance monitoring, optimization, and troubleshooting of EUC systems Vendor coordination for hardware/software issue resolution Active Directory administration DNS, DHCP, and Group Policy management Windows OS expertise: Windows 10 Windows Server 2012 / 2012 R2 Microsoft SQL Server knowledge: SQL Server 2008 R2, 2012, 2012 R2, or 2014 Scripting proficiency (demonstrable experience) Basic data center networking knowledge: TCP/IP, routing/switching, ports & protocols, firewalls, load balancing Basic storage protocol knowledge: NFS, SMB, S3, FC, iSCSI, NVMe Windows OS and infrastructure security hardening Registry editing IT documentation development and maintenance Independent problem-solving for complex availability/performance issues Project leadership and task management Training and mentoring junior team members Ability to work independently with minimal supervision Experience working under time-sensitive deliverables Preferred Skills: • A current Omnissa / Client Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM) • Strong background in Desktop Virtualization: Omnissa / Client vSphere, Omnissa / Client Horizon, Citrix; Client RDS • Dell Wyse Configuration Manager experience and knowledge • Experience working in a large enterprise environment • Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration. • Knowledge of MSI and Windows Installer technologies for creating ThinApps and App Stacks • Knowledge of cloud-based virtualization offerings and management • Knowledge and experience in migrating from on-prem virtualization platforms to cloud based offerings Experience/Education: • A minimum of thirteen (13) to twenty (20) years' relevant experience. • A degree from an accredited College/University in the applicable field of services is preferred. Four additional years of relevant experience in lieu of a college degree is required.

Created: 2026-03-10