Call Center Collection Agent

Join Our Team at Exploria Resorts! Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more! Position: Call Center - Collection Agent Compensation: - $16 per hour plus monthly performance-based incentive and bonuses!! - New Hire guarantee of $800 performance incentive for the first three full calendar months of employment! Hours/Shift: - Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 9 am-6 pm shift) - Every other Saturday (If you work on Saturday your day off will be during the week). - Sundays: Always off Subject to change based on business needs Key Requirements: Clear communication skills, both oral and written, to convey information effectively. Exceptional customer service abilities, ensuring 100% customer satisfaction. Quick and accurate decision-making skills to evaluate alternative courses of action. Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business. Demonstrated ability to influence others positively. Professional and friendly demeanor, representing our company values. Flexible schedule to accommodate business needs. Qualifications and Skills: Strong communication and negotiation skills. Good time management and organizational skills. Prior experience working in a call center, or a commission driven role Bilingual Spanish is highly preferred. Any prior experience in financial services is a plus Enthusiastic, energetic, and self-motivated. Sign up to join our mailing list and hear about future opportunities:Exploria Resorts Recruitment Form

Created: 2026-03-10