On-Call Spa Receptionist

Four Seasons - - Responsibilities: Provide a warm welcome and a fond farewell with the highest level of hospitality and professionalism.; Manage spa bookings and schedule treatments with spa software, maximizing time within the schedule and tracking guest preferences; contact therapists for same day appointments.; Respond to a wide range of guest inquiries, describing treatments, products, services, packages, and pricing and handling guest concerns with empathy and discretion.; Process payments for services and retail, ensuring commissions are properly assigned; complete gift certificate procedures.; Maintain the spa reception area and ensure the staff lounge, spa desk, refreshment stations and retail area reflect the spa environment with proper lighting, scent and music.

Created: 2026-03-10