Correspondence Index Specialist

Correspondence Indexing Specialist Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Correspondence Indexing Specialist to join our growing team. Essential Functions and Education/Experience Requirements: Categorizes incoming correspondence and index loan documents into the imaging system Assist with logging correspondence received through multiple channels into servicing systems Ability to work and navigate through several different systems and applications Business writing experience Flexible and willingness to adapt to change Microsoft Office proficient Mortgage servicing experience (2+ years) Responsible for logging and tracking of complaints and social media reviews High attention to detail Ability to multi-task and consistently meet multiple deadlines Utilizes knowledge of mortgage loan documentation and escrow; RESPA and FCRA (Fair Credit Reporting Act) Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Able to sit at a work station for prolonged periods of time

Created: 2026-03-10