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Guest Service Agent

Drury Hotels - Burlington, NC

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Job Description

Drury Hotels - 1767 Glidewell Drive - Responsibilities: Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution; Assist with breakfast and 5:30 p.m. Kickback service including food preparation, setup, guest service, and cleanup; Promote the Drury culture and maintain a high standard of integrity, service, and hospitality; Provide courteous, friendly guest service with a +1 Service attitude; Ensure exceptional guest experiences for diverse team members and guests

Created: 2026-03-10

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