Transaction Specialist I - Plano, TX

Transaction Specialist I The Transaction Specialist I plays a critical role in ensuring offers move seamlessly from contract to closing. The primary responsibility is to push offers to close on time, document any delays, and maintain proactive communication with all parties involved. This includes issue resolution, inbound and outbound calls, and timely email communication with buyers, agents, and closing partners. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include: Ensure offers progress to closing per KPI timelines. Document delays and communicate updates to all stakeholders promptly. Maintain accurate records in Salesforce or designated systems. Handle inbound and outbound calls with buyers, agents, lenders, sellers, and closing companies. Assist with all buyer communication (calls and emails) for offers under contract. Address escalations timely and drive resolution; document actions and outcomes. Work with internal teams and external partners to remove blockers and keep transactions on track. Support reporting on transaction performance and closing timelines. Review transaction data for accuracy and completeness. Ensure adherence to SOPs and regulatory requirements. Maintain audit-ready documentation. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate's qualifications, skills, competencies, experience, and geographic location. In addition to base salary, this position is eligible for an annual performance bonus. Auction.com also offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance; auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan; paid time off (PTO), including 12 paid holidays. The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents. The company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law. Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.

Created: 2026-03-10