Relationship Manager

Relationship Manager This Relationship Manager position will cover the Mountain West territory and play a critical role in supporting market growth for our public finance and municipal bond business. In partnership with Business Development Officers, the RM supports new issuance activity while maintaining accountability for the ongoing health, execution, and value of each relationship. Through proactive client engagement, disciplined lifecycle management, and close coordination with internal partners, the RM helps drive retention, identify expansion opportunities, and ensure a seamless experience across the life of every transaction. In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively. Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients. Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes. Coordinates the development and implementation of operational changes within the unit. May be responsible for meeting certain revenue, new business and expense goals. May manage staff, hire new staff, and/or train staff to successfully meet business objectives. Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week. Basic Qualifications: Bachelor's degree, or equivalent work experience Typically eight or more years of relevant experience Preferred Skills/Experience: Thorough knowledge of corporate trust and investment instruments Thorough knowledge of account management, trust operations, project management, and legal regulations Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations Ability to develop new business Effective management skills to include planning, budgeting, and people management Ability to resolve complex problems with minimal guidance Ability to communicate quickly with clients to resolve client issues and disputes Effective interpersonal, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00

Created: 2026-03-10