Job Title: Customer Service Representative | Patient Support Specialist Location: Pittsburgh, PA 15275 Duration: 4+ Months (Possibility with Extension or conversion for full time employee) Shift: Mon - Fri Mon - Fri 8:30 AM - 5 PM Patient Support Specialist Role Summary: The Patient Support Specialist provides professional support to patients, physicians, and pharmacies to ensure access to prescription medications through copay assistance programs. This role emphasizes patient empathy, strong customer experience, and healthcare case support in a fast-paced contact center environment.