Kimpton Hotels - - Responsibilities: Registration and check-out, PBX operations, mail and message service while providing outstanding service to guests; Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests; Review arrivals noting special requests, blocking rooms as needed; Check in and out hotel guests in a confident, professional and friendly manner; Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information