Vice President, Patient Services

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Valeris and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit The Vice President, Patient Services, is a critical member of PharmaCord's Operating Committee. The Vice President, Patient Services will also have accountability for a portfolio of PharmaCord's client programs, supporting the specific vertical's program teams and directors/associate directors with leadership, guidance, and operational oversight. Key Responsibilities: Executive oversight for a portfolio of the company's client programs, which will be a subset of the total client programs managed by the company: Strategic direction and oversight for the responsible client programs Accountability for growth within the portfolio of client programs Responsibility for the portfolio's operational performance Supervision of the director/associate director who directly manages the programs Develop an operationally minded team to ensure the company is able to scale to meet the required growth demands Partner in developing and pursuing a business development pipeline for new business opportunities: Based on clearly established criteria for new client accounts Consisting of a balanced mix of transitions and new accounts Utilize Valeris' values as the driving force behind the team's success On time adherence to training deadlines for all corporate policies and procedures Ensure all SOPs are followed with consistency Perform additional tasks or projects as assigned Qualifications: Full understanding of patient services solutions and workflows and the ability to design solutions that optimize the patient experience on a particular therapy Passion for taking on complex product solutions with multi-faceted competitive industry landscape Ability to effectively collaborate and influence customers Ability to drive solution development and marketing strategy based on competition, market dynamics and emerging technologies Shows innovative thinking and demonstrates confidence when recommending solutions that require taking educated and calculated risks to problem solve and deliver mutual wins Ability to lead teams in multiple functions within the company Excellent written and oral communication skills Excellent organization, management and execution capabilities Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals Ability to act independently with sound business intelligence and professional maturity; while working through others to accomplish goals. Ability to create consensus among cross-functional departments and bring closure to projects/initiatives Ability to cultivate relationships and capable of understanding and navigating complex, organizational structure. Strong leadership, coaching and people development skills Bachelor of Science or Arts, MBA in Business or Marketing Preferred Minimum 15 years' healthcare industry experience Flexibility to travel as needed (may be up to fifty percent of the time) with the remaining time dedicated to working at the corporate office. Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Created: 2026-03-10