ED Specialist - Gaithersburg, MD

Emergency Department Specialist: $24.00Location: Gaithersburg MD Shift: VariesJOB SUMMARY: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. BCI seeks a dedicated and passionate Emergency Department Specialist to serve as an integral part of the security and care delivery team for a leading healthcare provider. PART III: JOB ROLES & RESPONSIBILITIES:70%Essential Functions • Observing and remaining vigilant for signs of crime, disorder, hazard, and unusual activity • Patrolling on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals. • Verbally and physically de-escalating individuals, as needed • Inspecting all security devices and fire control equipment • Screening members, visitors, and client employees to expedite their admittance to the facility • Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency • Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors • Reading and interpreting police reports, local and state law, and procedure manuals • Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual • Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards • Successfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal Background Check) • Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite • Complete healthcare competency assessment and training on defusing assaultive behavior 10% • Monitors entrances and exits. • Provides information regarding the facility and surrounding areas as requested by visitors. • Prevents unapproved or unlawful entry. • Prepare logs or reports as required for post, requiring detailed narrative reports. 10% • Troubleshoot cameras, device replacements and configurations. • Understand and respond to the intrusion detection system. • Maintains and displays good public relations skills when interacting with visitors and staff. 10% • Other duties as needed PART IV: HIRING REQUIREMENTS: EDUCATION: MinimumPreferredLevel (e.g., Associate degree, 4-Year degree, Masters) High School Diploma Field of Study (e.g., Communications, Business, Graphic Arts) EXPERIENCE/ SKILLS/ TRAINING: MinimumPreferredWork Experience (e.g. number of years, function, type of employer, etc.) • Minimum 2+ years healthcare security experience • Experience in dealing with the public in a service setting • Minimum 2+ years of customer service experience • Experience as security officer in emergency room department Licenses/Training (e.g. professional certifications) Security Guard Card Skills/Specialized Knowledge (e.g. languages, computer programs) • Security Basics: Ability to learn, retain and perform basic healthcare security functions. • Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery. • Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments. • Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client. • Leadership: Ability to motivate, inspire, and influence others. ADDITIONAL INFORMATION: Additional functions and requirements may be assigned by leadership as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the team member to perform, as the Company may deem appropriate. PART V: ESSENTIAL FUNCTIONS: Indicate any mental, physical, and perceptional functions needed for the position (check all that apply). _X_ Detailed Work _X_ Writing Skill Carrying equipment _X_ Analytical Reasoning _X_ Multi-Tasker _X_ Sitting for long periods _X_ Reading Documents _X_ Effective Communicator _X_ Easily Shift Priorities _X_ Problem Solving _X_ Interpersonal Skills _X_ Manage Interruptions Note: Must complete Parts I, II, III, IV and V. PART VI: SCOPE OF JOB: Describe the level of supervision required. Describe any supervisory responsibilities that the position has. Describe any financial responsibilities that SUPERVISON REQUIRED: Check appropriate level Close: Manager provides hands on guidance on most job duties. Moderate: Manager provides some hands-on guidance, but incumbent can make decisions within scope of current policies & procedures. General: Manager provides general overview of required end-result, but incumbent is allowed to use discretion on the accomplishment of tasks. Limited: Incumbent acts independently in making decisions about accomplishment of tasks & end-results based on the understanding of company goals, with periodic input and/or updates from Manager. SUPERVISORY RESPONSIBILITIES: List the number of people and the job titles of those supervised (and/or attach an organizational chart) N/A RT VII: FINANCIAL RESPONSIBILITIES: Describe any P&L responsibilities, budget oversight, or other financial management duties. Minimum Qualifications at Entry: Be 18 years of age and possess a high school diploma or GED Have a reliable and functional means of communication (i.e., cell phone) The legal right to work in the United States Possess a valid government-issued driver's license Active state-issued guard card Must have a min of 2yrs healthcare security experience. Education: High school or equivalent (Required) License/Certification: guard card (Preferred)

Created: 2026-03-10