Claim Service Specialist - Bridgewater, Quincy, ...

Arbella Claim Service Specialist Arbella is focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include company nurse, nutritional counseling, mental health resources, tuition assistance programs, opportunities to get involved, a company committed to community, robust training, mentorship, and professional/personal development programs, and colleagues who genuinely care about each other. Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly. Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims. New to insurance? All you need is great customer service and communication skills we'll train you on the rest! What will you need? A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills Highly effective time management skills Strong attention to detail, accuracy, fairness and impeccable organization A passion for helping others Some customer service work experience preferred High levels of performance will be recognized and rewarded! At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way. Our current reasonable and good faith estimate of the annual salary for this position is approximately $49,010 - $51,008 based on a variety of factors including, but not limited to, relevant skills and experience. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

Created: 2026-03-10