Director Global Spares Operation

Director Of Global Spare Parts Management The Director of Global Spare Parts Management is responsible for developing and executing the global strategy for spare parts planning, inventory optimization, distribution, and customer fulfillment. This role ensures the availability of critical components to support service operations, customer satisfaction, and revenue growth across all regions. The ideal candidate will lead cross-functional teams, drive digital transformation, and implement best-in-class practices for spare parts lifecycle management. Key Responsibilities: Strategic Leadership Develop and lead the global spare parts strategy aligned with business goals. Drive standardization and harmonization of spare parts processes across regions. Collaborate with product, engineering, and service teams to ensure parts availability and lifecycle support. Inventory & Planning Optimize global inventory levels to balance service levels and working capital. Implement advanced forecasting models and demand planning tools. Monitor and improve fill rates, lead times, and obsolescence metrics. Operations & Distribution Oversee global parts distribution network, including warehouses and logistics partners. Ensure compliance with trade regulations, customs, and export controls. Drive continuous improvement in order fulfillment, reverse logistics, and returns. Digital Transformation Lead initiatives to digitize spare parts catalogs, ordering platforms, and analytics. Implement AI/ML tools for parts demand forecasting. Team Leadership Build and mentor a high-performing global team. Foster a culture of accountability, innovation, and customer focus. Required Qualifications & Experience: Bachelor's degree in Supply Chain, Engineering, Business, or related field. 8+ years of experience in spare parts management, aftermarket services, or supply chain. Proven leadership in global operations and cross-functional collaboration. Expertise in ERP systems (SAP, Oracle), planning tools, and analytics platforms. Strong understanding of inventory optimization, logistics, and customer service. Excellent communication, negotiation, and stakeholder management skills. Preferred Skills: Experience in digital transformation. Knowledge of regulatory compliance for international trade. Lean Six Sigma or APICS certification is a plus. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Created: 2026-03-10