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Customer Service Representative

Abacus - Cincinnati, OH

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Job Description

Customer Service Representative City of Cincinnati - Cincinnati Health Department 3101 Burnet Avenue Cincinnati, OH This position is responsible for providing excellent customer service to the public and internal customers. The role involves answering phones, responding to inquiries, and ensuring all customer interactions are handled efficiently and professionally. Key responsibilities include: Answering incoming calls and directing them to the appropriate department or individual Providing information and assistance to the public and internal staff Maintaining accurate records of customer interactions Assisting with the coordination of events and meetings Requirements: Strong communication skills Ability to multitask and prioritize tasks effectively Familiarity with office software and customer service protocols If you are looking for a role that makes a difference in the community and offers the opportunity to work in a supportive environment, this could be the perfect opportunity for you.

Created: 2026-03-10

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