Infrastructure Administrator Network PC Phone ...

Benefits:Competitive salaryOpportunity for advancementTraining & developmentJob Title: Infrastructure Administrator (Network, PC & Phone Administration)Location: 100% On-site – Hawthorne, NY Experience: 5+ Years Environment: Small to Mid-Sized SiteWhy Join UsOn-site, hands-on ownership of IT infrastructure and end-user support in a stable, well-defined environmentBroad technical exposure across networking, desktops, phones, and peripherals with high visibility and impactExecution-driven role ideal for professionals who enjoy troubleshooting, resolving issues, and keeping systems running smoothlyOpportunity to be the primary infrastructure expert for a close-knit user baseDirect interaction with internal users, enabling faster decision-making and issue resolutionRole OverviewWe are seeking a hands-on Infrastructure Administrator to manage and support day-to-day network operations and end-user computing within a professional on-site environment. This role is operational and execution-focused, not an architecture or design position.The ideal candidate thrives in a small to mid-sized setup, enjoys working directly with internal teams, and takes ownership of infrastructure stability, performance, and user satisfaction. You will play a key role in ensuring reliable connectivity, system availability, and responsive IT support across the organization.Key ResponsibilitiesNetwork & Infrastructure SupportAdminister, monitor, and troubleshoot Cisco switches and routersDiagnose and resolve network connectivity, latency, and performance issuesMaintain and support LAN/WAN environments, including switching and routingEnsure network availability, stability, and adherence to basic security best practicesEnd-User Computing & Device SupportProvide hands-on PC and desktop support (hardware, operating systems, and applications)Support end-user devices including desktops, laptops, phones, printers, and peripheralsTroubleshoot Windows OS issues, software installations, updates, and system performanceAct as primary on-site IT support for daily technical issuesUser Support & IT OperationsAssist with user onboarding and offboarding, including account setup, device provisioning, and access managementProvide responsive day-to-day IT support for approximately 65–70 internal usersDocument issues, resolutions, and standard operating procedures as requiredCommunicate clearly with users to understand issues and deliver timely solutionsRequired Qualifications5+ years of hands-on experience supporting Cisco networking environmentsStrong experience in PC/desktop administration and troubleshootingSolid understanding of LAN/WAN concepts, switching, routing, and TCP/IPProven experience supporting 50+ users in an on-site business environmentStrong problem-solving skills with a practical, execution-oriented mindsetExcellent communication skills and a service-oriented approachWork Type & Environment100% on-site role (no remote or hybrid)Hands-on, operational IT support positionSmall to mid-sized environment with direct ownership and accountability

Created: 2026-03-10