Customer Service Representative - State Farm Agent ...

Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Customer Service & Sales RepresentativeLocation: Saratoga, CA Job Type: Full-Time Drive Results. Deliver Value. Build Your Future Are you a relationship-builder with strong people skills and a natural drive for sales? At Shana Nelson State Farm, we're looking for a Customer Service & Sales Representative to join our growing team. This hybrid role blends service and sales, giving you the opportunity to deliver outstanding customer experiences while also driving growth through consultative selling. As part of a high-performing insurance agency, you'll help clients make informed decisions, uncover their needs, and connect them with personalized solutions. With the right tools, support, and mentorship, you'll have the chance to grow both your career and your earning potential. What You'll DoServe as a trusted resource for new and existing clients Answer policy-related questions and provide accurate, timely support Assist with billing inquiries, policy changes, and claims follow-ups Identify opportunities to cross-sell and upsell additional coverage options Maintain detailed records of client interactions and follow-ups Work collaboratively with the team to achieve agency goals and drive results What We're Looking ForStrong communication skills and a confident, approachable demeanor A sales-driven mindset with the desire to exceed goals Detail-oriented and able to balance multiple priorities effectively Previous customer service, retail, or sales experience preferred Willingness to obtain Property & Casualty and Life & Health licenses (support provided!) Why You'll Love It HereCompetitive base pay plus commission and performance bonuses Paid training and full licensing support Clear career path with opportunities for advancement A supportive, people-first team culture Regular business hours for better work-life balance If you're ready to turn your people skills into a rewarding career with real growth potential, apply today and join a winning team at Shana Nelson State Farm Apply now to start building your future in the insurance industry! Compensation: $65,000.00 - $85,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cupertino, CA and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Created: 2026-03-10