Retail Program Manager

Retail Program Manager Cupertino - Onsite JD:- Planning Manager Stores Business Planning, Apple Retail Team Overview: The Stores Business Planning Team drives alignment across Apple's Global Retail Support functions-commercial, people, training, and store operations-through a unified business plan, capacity plan, and planning process. The team ensures effective prioritization, sequencing, and execution of initiatives that impact retail stores worldwide. Role Summary: The Planning Manager will play a role in supporting the global sequencing, prioritization, and capacity planning processes for Apple's Retail Stores. This position will synthesize inputs from multiple global business partners, build a cohesive quarterly and annual plan of record, and assess capacity implications for field teams. The ideal candidate is a structured thinker, exceptional communicator, and experienced planner who thrives in ambiguity and can translate complex initiatives into actionable business plans. Key Responsibilities: Planning & Coordination Support the intake of quarterly global programs, projects, and initiatives impacting Apple Retail Stores. Build and maintain a single, integrated Stores Plan of Record that aligns initiatives across global partners. Support annual and quarterly planning cycles, aligning resources, timelines, and priorities across all regions. Cross-Functional Alignment ct as a liaison between Global Retail Support teams, field partners, and cross-functional stakeholders. Facilitate ongoing communication, reports, business updates, and alignment sessions with global business partners. Ensure transparency and visibility of initiative sequencing, dependencies, and milestones. Business Analysis & Decision Support Identify and analyze trends across programs to drive data-informed prioritization. Provide executive-ready summaries, dashboards, and reports to support strategic decision-making. nticipate and resolve conflicts, manage dependencies, and mitigate risks to delivery timelines. Key Qualifications: Industry & Functional Expertise Deep understanding of the retail industry, store operations, and omnichannel commerce trends. Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations). Experience in strategic planning, program management, or retail business operations. Proven ability to lead cross-functional collaboration without direct authority. Exceptional influencer who connects dots between teams, builds alignment, and drives results. Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise. Excellent communicator who can present complex plans simply and persuasively. Builds strong networks across functions, geographies, and organizational levels. Preferred Qualifications: 8+ years of experience in retail business planning, operations, or program management (global experience preferred). Experience working in a large matrixed organization, ideally within technology or premium retail. Proficiency with planning tools and dashboards (e.g., Excel, Keynote, Numbers, Smartsheet, or equivalent). Experience with data visualization and capacity modeling is a plus.

Created: 2026-03-10